JAMA Network Open recently published an Original Investigation titled “Patient Care Technology Disruptions Associated With the CrowdStrike Outage.” The UCSD authors found disruptions at 759 of 2,200 hospitals during the July 19, 2024 outage,…
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Data Credit: HINTS
What You Should Know:
– A new brief utilizing the latest 2024 Health Information National Trends Survey (HINTS) data reveals significant progress in patient and caregiver access to online medical records and patient…
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Patient portals are widely available to facilitate self-service interactions, including appointment booking, offering convenience to users. Promoting clinically appropriate care pathways, however, is complex; portals must recognize patient intent while striving for an intuitive…
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What You Should Know:
– A new brief utilizing the latest 2024 Health Information National Trends Survey (HINTS) data reveals significant progress in patient and caregiver access to online medical records and patient portals.
– Following…
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Episource, which develops analytics tools for healthcare providers, said it has begun informing patient victims of a health data breach as a result of a ransomware attack in February. Customer Sharp Healthcare and Sharp Community…
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Greater Manchester Mental Health NHS Foundation Trust has awarded a patient engagement portal contract worth £572,000 to DrDoctor.
The deployment of the DrDoctor platform, which is currently in the early delivery stage with no go-live…
The Digital Divide in Patient Care
In 2025, Americans routinely use digital tools for shopping, banking, and travel, yet healthcare interactions remain stuck decades in the past. According to Paul Brient, chief product officer at…
Zach Philips, Chief Growth Officer of Axuall
First impressions are everything. Almost everyone working in healthcare understands that. And it’s not just clinicians. The architect who designed the front lobby of a hospital or the…
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Immediate Test Results Spark Refresh Behavior
The 21st Century Cures Act policy granting patients immediate access to their test results has revealed an unexpected consequence: anxious portal refreshing. According to a new JAMA Network Open…
Times are changing, and patients now expect the same seamless integrated payment experience with their healthcare provider that they get with other industries, such as retail.Healthcare providers need to adapt and implement secure new…
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