Operational efficiency relies on understanding the right data. Failing to ensure your healthcare practice is monitoring the correct data means that inefficiencies can go unnoticed, driving provider burnout, staff overload, patient dissatisfaction, and missed…
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What You Should Know:
– A new report by J.D. Power reveals concerning trends in US hospitals, highlighting patient dissatisfaction with limited doctor access, lengthy wait times, and communication issues.
– The J.D. Power report underscores…
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Matt Cohen, Director of AI, Loyal
As the buzz around ChatGPT and generative-AI continues, it’s important for health leaders to look past their excitement around these new tools and remain committed to ensuring patient trust…
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The following is a guest article by Jim Tyrrell, Vice President of Enterprise Product Management at TNS
COVID-19 didn’t spawn patient dissatisfaction, but the pandemic did accelerate it. In 2022, only 12% of US adults…
The following is a guest article by Branden Neish, Chief Product & Technology Officer at Weave
In the midst of a global pandemic and a looming economic recession, the healthcare industry has faced a multitude…
