What happens when an EHR company starts thinking like a rocket program?At NextGen’s User Group Meeting 2025, speed, AI, and interoperability all blasted off…and we were there on the launch pad.In this Healthcare IT…
Continue Reading
Hyro’s Responsible AI Agent platform enables health systems to safely automate patient workflows and conversations across key channels such as call centers, websites, SMS, and mobile apps, supporting use cases like scheduling, appointments, and…
Continue Reading
Vocca announces a $5.5 million funding round led by Speedinvest and firstminute capital.
Founded in 2024, the AI startup automates inbound and outbound calls for healthcare providers. It manages appointments, reminders, and patient requests, saving…
The Critical Access Challenge in Modern Healthcare
Healthcare organizations face an unprecedented access crisis that digital transformation alone cannot solve. Despite significant investments in patient portals, mobile apps, and online scheduling platforms, healthcare call centers…
TrampolineAI, an AI-powered contact center platform for health plans, launched on Thursday. It was built at Redesign Health, a healthcare innovation company.
Payers’ contact centers often deal with high call volumes and outdated systems, leading…
Continue Reading
Front desks and call centers in health care struggle with overloads at peak times, according to Ada Andruszkiewicz, COO & Co-founder at Talkie.ai. At 8:00 or 9:00 in the morning, staff may have to…
Continue Reading
Simon Johns, Director, Medical Information and Marketed Product Safety at IQVIA
The demand for accurate and timely medical information has never been greater. As healthcare providers and patients navigate an increasingly complex landscape of therapies…
Continue Reading
Dugan Winkie, Head of Commercial Strategy at Cedar
What if AI could dramatically reduce call volume, improve patient satisfaction, and empower your call center staff? In this exclusive interview, Dugan Winkie, Head of Commercial Strategy…
Continue Reading
In emergency situations, timely contact with emergency medical communication centers (EMCCs) is critical for patient outcomes. Increasing call volumes and economic constraints are challenging many countries, necessitating organizational changes in EMCCs. This study uses…
Continue Reading
News
[embedded content]
Patient engagement startup Parakeet Health launches its generative AI voice platform for health system contact centers and raises $3 million in seed funding.
Luma Health announces AI products for healthcare call centers: a…
Continue Reading
