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AGS Health Reduces the Pain of Claims Processing with AI-Powered Intelligent RCM Engine
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Oct 92024
AGS Health is using an AI-powered system to streamline revenue cycle management (RCM) processes and increase efficiency. The system allows the company to handle claims more quickly and with greater accuracy which has resulted in less stress on staff, more timely payments, and improved customer satisfaction. AGS Health calls their AI system, the Intelligent RCM Engine. To learn more about it and the impact it has had internally at the company and for customers, the Healthcare IT Today team sat down with John Anilraj, Senior Vice President of Operations and Ryan Christensen, Executive Director of Product Management. Learn more about AGS Health at https://www.agshealth.com/ Chapters 0:00 - Introduction 4:15 - What is the Intelligent RCM Engine? 8:50 - Chatbot guidance for staff 11:30 - Impact on AGS Health 16:00 - Impact on customers 18:50 - Needs address by Intelligent RCM Engine
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