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Delivering a Personalized Healthcare Financial Management Experience

Healthcare IT Today
3.86K subscribers
178 views 1 year ago
We were joined at the HFMA2023 annual conference by Valerie Mondelli, Chief Commercial Officer at RevSpring. Valerie discussed a key trend in Revenue Cycle Management (RCM) that focuses on the high expectations of personalized care from patients. She emphasized the importance of understanding and meeting patients' preferences in their healthcare journey, including administrative and financial engagement. Valerie shared insights from a patient survey conducted by RevSpring, highlighting the significant impact of communication channels on patient loyalty and trust. She discussed how technology, intelligence, and tailored communication channels can enhance the patient experience and ultimately drive desired outcomes. Learn more about RevSpring: https://revspringinc.com/ Find more great health IT content: https://www.healthcareittoday.com/ ...more
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Delivering a Personalized Healthcare Financial Management Experience
3Likes
178Views
2023Aug 26
We were joined at the HFMA2023 annual conference by Valerie Mondelli, Chief Commercial Officer at RevSpring. Valerie discussed a key trend in Revenue Cycle Management (RCM) that focuses on the high expectations of personalized care from patients. She emphasized the importance of understanding and meeting patients' preferences in their healthcare journey, including administrative and financial engagement. Valerie shared insights from a patient survey conducted by RevSpring, highlighting the significant impact of communication channels on patient loyalty and trust. She discussed how technology, intelligence, and tailored communication channels can enhance the patient experience and ultimately drive desired outcomes. Learn more about RevSpring: https://revspringinc.com/ Find more great health IT content: https://www.healthcareittoday.com/

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Healthcare IT Today

3.86K subscribers