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Posted 23/04/2024 featuring Nuance, a Microsoft company

432 - How AI is transforming EMR implementation. Dr Brian Zimmerman, Microsoft - Nuance



Empowering Clinicians with Digital Tools

In this episode of Talking HealthTech, we explore the formidable alliance between healthcare and technology through the lens of Dr Brian Zimmerman, whose journey presents an enthralling narrative of a physician who has embraced the digital evolution of healthcare. He shares, "Providers that are using voice recognition and commands tend to save about 30 to 60 minutes per day for the rest of their career." This statement encapsulates the significant impact innovative digital tools can have on clinicians' lives, potentially addressing prevalent issues such as clinician burnout and workflow inefficiencies.



A Clinician's Digital Odyssey

Trade the stethoscope for a microphone, and you witness the modern-day clinician's digital odyssey. Dr Zimmerman is a double board-certified physician in internal medicine and paediatrics who has taken a frontier role in healthcare's digital conversion. By championing the integration of speech recognition software in hospital systems, his expertise provides a fine blueprint for the potential that lies within technology to revolutionise medical documentation and clinician workflows worldwide.



Speech Recognition: A Pivotal HealthTech Tool

The introduction of Electronic Health Records (EHRs) set a landmark shift in healthcare management. Despite their advantages, they brought forth new demands on healthcare providers, burdening them with extensive data entry tasks. Speech recognition technology, such as Dragon Medical One, provides a solution to alleviate this burden by converting voice into textual entries directly within the EHR, significantly cutting down on time spent on documentation. Dr Zimmerman notes, "Speech recognition can record what you say and type it out about 160 words a minute... it's a very nice way to get information into the electronic health record."



Adopting Speech Recognition: Timing and Strategy

Whether to introduce speech recognition to the healthcare frameworks before or after deploying an EHR system could influence the tool's overall efficacy. The recommended approach suggests a pre-deployment of speech recognition resources, enabling the healthcare providers to be accustomed to its use and gaining proficiency before it becomes part of their daily routine with the new EHR system. The integration during a transitional phase as part of the EHR training seems to be the sweet spot, merging technological adoption with the familiarisation of the new system.



Maximising Efficiency through Commands

Technological adoption is more than just integrating a tool; it's about harnessing its full spectrum to maximise benefits. Beyond the basic functionality of speech recognition, Dr Zimmerman encourages healthcare professionals to utilise voice commands - a feature often overlooked yet incredibly potent in saving time and effort. He shares a compelling perspective, "Listen, if you don't know what step by step commands are, or you've never used them, it it's well worth your time to learn how to just create a couple of them."



The Digital Frontier: AI and the Future of Documentation

The use of Artificial Intelligence (AI) in creating structured notes from conversations is a developing spectacle poised to alter the healthcare documentation paradigm. Tools like the Dragon Ambient Experience leverage AI to interpret dialogue into structured notes, promising a significant reduction in the documentation load for clinicians. Dr Zimmerman foretells, "AI technology... is going to absolutely revolutionise the way we interface with the EHR systems and the way we document care."



Global Acceptance and Adoption of HealthTech

The adoption of speech recognition solutions like Dragon Medical One is witnessing a rapid surge in the US, with significant adoptions seen in the UK and Canada. Advanced integrations with major EHR vendors ensure a seamless and robust user experience, placing speech recognition at the forefront of digital healthcare solutions internationally.



Nurturing the Next HealthTech Wave

Looking towards nursing, the anticipated introduction of AI for nursing documentation signals a promising horizon. It speaks volumes about the extensive possibilities and impact of technological innovation on the healthcare workforce and serves as a tether to usher in a new chapter in healthcare technology.



Embracing Technology as a Catalyst for Change

The narrative of Dr Brian Zimmerman speaks volumes on the importance and urgency of embracing technological advancements in healthcare. The successful integration of digital tools like speech recognition and AI within healthcare systems worldwide is a living testament to the power of innovation in providing efficient, safe, and high-quality patient care. His vision serves as a beacon for the global healthcare community, highlighting the imperative of adopting digital tools to foster a more resilient and efficient healthcare delivery system.



At the Meridian of Innovation and Care

As healthcare professionals and organisations navigate through the intricacies of the healthcare technology spectrum, it's imperative to recognise the profound benefits that digital tools offer. The transformative potential of digital solutions like speech recognition and AI in addressing core healthcare challenges, as shared by Dr Brian Zimmerman, is the catalyst needed to ensure resilience and agility within the healthcare system for years to come. "Using Dragon, to command and control your EHR system is a huge win for providers," he states, emphasising the significance of digital innovation in shaping the future of healthcare.


Related Companies


Nuance, a Microsoft company

Allied Health, Artificial Intelligence, Clinician Engagement, Data & Analytics, Electronic Medical Records, Hospital, Personal Health Records, Radiology, Specialists, Telehealth

Nuance is the pioneer and leader in conversational A.I. and ambient intelligence with solutions used across 10,000 healthcare organisations worldwide.

North Sydney, 2060

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