The Role of AI in Healthcare Contact Centers
Artificial intelligence is transforming contact center operations by better handling administrative tasks and call routing, allowing human agents to focus on interactions that require more empathy and…
Welcome to a new episode of Digital Health Interviews!Join us for an insightful conversation with Ankit Jain, founder of Infinitus Systems, as we explore the intersection of AI and healthcare.In this interview, Ankit shares…
Continue Reading
What You Should Know:
– Navenio, a global leader in Real-Time Location Services (RTLS) for healthcare, today announced the launch of its new AI Smart Tasking capability.
– AI Smart Tasking capability aims to optimize hospital…
Continue Reading
The medical field has realized that the way the patient experiences their own pain, problems, and recovery is just as important as the vital signs and other clinical observations recorded by the clinician. For…
Continue Reading
Top News
Providence will hire an additional 2,000 staff at its IT hub in India by the end of 2025, bringing its total headcount to 3,500.
Providence India manages a variety of enterprise IT applications…
Elizabeth Anderson MSN, RN, Director of Clinical Experience and Solutions at Rauland
The American Organization for Nursing Leadership recently published a report that reinforces the troublesome trend in healthcare: Nearly one-fifth of nurses are projected…
Continue Reading
The implementation of a ‘check and cancel’ appointment system within the Surgery Connect cloud-telephony framework at Hall Green Health (HGH) GP practice has improved patient accessibility and helped reduce administrative burdens.
HGH, a practice within…
Portsmouth Hospitals University NHS Trust has expanded digital patient communications through a redesign of its patient engagement portal and solutions from Healthcare Communications.
Since September 2023, the digital patient communications programme team has revamped the…
Bolton NHS Foundation Trust has deployed a new patient flow system from Alcidion with the aim of boosting bed availability at the Royal Bolton Hospital.
The trust went live with Miya Flow at the end…
Change, despite its often negative reception, can be a wonderful thing. In healthcare, change usually happens due to our strives for growth and betterment. We see an area that can be improved for our…
Continue Reading
