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Monday, July 28, 2025
Monday Morning Update 7/28/25

Monday Morning Update 7/28/25

July 27, 2025July 28, 2025
Multi-cohort machine learning identifies predictors of cognitive impairment in Parkinson’s disease

Multi-cohort machine learning identifies predictors of cognitive impairment in Parkinson’s disease

July 27, 2025July 27, 2025
AI-driven preclinical disease risk assessment using imaging in UK biobank

AI-driven preclinical disease risk assessment using imaging in UK biobank

July 26, 2025July 26, 2025
The role of face regions in remote photoplethysmography for contactless heart rate monitoring

The role of face regions in remote photoplethysmography for contactless heart rate monitoring

July 26, 2025July 26, 2025
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Tag: Service Desk

Medidata and Cognizant Expand Partnership to Accelerate Clinical Trial Development

Medidata and Cognizant Expand Partnership to Accelerate Clinical Trial Development

January 31, 2025February 1, 2025HIT Consultant

What You Should Know:

–  Cognizant (Nasdaq: CTSH) announced an expanded agreement with Medidata, a Dassault Systèmes brand and leader of clinical trial solutions to the life sciences industry, to provide support for Medidata’s life sciences clients and expand the…

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The Benefits of Observability for Healthcare Organizations

The Benefits of Observability for Healthcare Organizations

September 10, 2024September 10, 2024HealthTech Magazine

This use case creates delight for our customers because if a WoW goes down, a tech will appear and fix it without being called. It feels like magic. This level of insight also prevents…

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How do you see service desk delivery changing over the next 5 years? #shorts

How do you see service desk delivery changing over the next 5 years? #shorts

September 1, 2024September 1, 2024Healthcare IT Today

#AudriusPolikaitis #EHRHelpDesk #EHRServiceDesk #EHRSupport #healthcareitvideointerviews #HealthcareSceneFeatured #ithelpdesk #ITServiceDesk #ServiceDeskAI #UIHealth #johnlynn…

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How to Re-Imagine Clinical IT Support – HIStalk

How to Re-Imagine Clinical IT Support – HIStalk

June 10, 2024June 10, 2024HIStalk

How to Re-Imagine Clinical IT SupportBy Chris Wickersham
Chris Wickersham is assistant VP of customer support at CereCore.

No one would argue that achieving provider satisfaction is a top goal for those of…

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Weekly Roundup – March 30, 2024 | Healthcare IT Today

Weekly Roundup – March 30, 2024 | Healthcare IT Today

March 30, 2024March 30, 2024Healthcare IT Today

Welcome to our Healthcare IT Today Weekly Roundup. Each week, we’ll be providing a look back at the articles we posted and why they’re important to the healthcare IT community. We hope this gives…

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The Evolution of the EHR Service Desk and Leveraging an Outside Provider | Healthcare IT Today

The Evolution of the EHR Service Desk and Leveraging an Outside Provider | Healthcare IT Today

March 29, 2024March 30, 2024Healthcare IT Today

Dan O’Connor, Vice President, Service Desk Delivery at HCTec, says that resolving a customer service call involves a lot more than fixing the problem that the customer bought. You have to leave the customer…

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The Evolution of the EHR Service Desk and Leveraging an Outside Provider

The Evolution of the EHR Service Desk and Leveraging an Outside Provider

March 29, 2024March 30, 2024Healthcare IT Today

Dan O’Connor, Vice President, Service Desk Delivery at HCTec, says that resolving a customer service call involves a lot more than fixing the problem that the customer bought. You have to leave the customer…

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Using Data to Uncover Actionable Insights for Service Desk Support | Healthcare IT Today

Using Data to Uncover Actionable Insights for Service Desk Support | Healthcare IT Today

February 27, 2024February 27, 2024Healthcare IT Today

The following is a guest article by Dan O’Connor, Vice President of Service Desk at HCTec
The healthcare industry has quickly evolved to be very data-driven, and the role of IT has become essential in…

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You have to understand what are they worried about, what are their fears, what are they trying to do? If we don’t engage with them that way, it doesn’t matter what technology we use.

Roy Rossin

Recent Posts

  • Monday Morning Update 7/28/25

    Monday Morning Update 7/28/25

    July 27, 2025July 28, 2025Comments Off on Monday Morning Update 7/28/25
  • Multi-cohort machine learning identifies predictors of cognitive impairment in Parkinson’s disease

    Multi-cohort machine learning identifies predictors of cognitive impairment in Parkinson’s disease

    July 27, 2025July 27, 2025Comments Off on Multi-cohort machine learning identifies predictors of cognitive impairment in Parkinson’s disease
  • AI-driven preclinical disease risk assessment using imaging in UK biobank

    AI-driven preclinical disease risk assessment using imaging in UK biobank

    July 26, 2025July 26, 2025Comments Off on AI-driven preclinical disease risk assessment using imaging in UK biobank
  • Why Facilitation is Key for Effective Telehealth

    Why Facilitation is Key for Effective Telehealth

    July 26, 2025July 27, 2025Comments Off on Why Facilitation is Key for Effective Telehealth
  • The role of face regions in remote photoplethysmography for contactless heart rate monitoring

    The role of face regions in remote photoplethysmography for contactless heart rate monitoring

    July 26, 2025July 26, 2025Comments Off on The role of face regions in remote photoplethysmography for contactless heart rate monitoring
  • Waystar to Acquire Iodine Software for $1.25B, Enhancing AI-Powered Healthcare Payment Solutions

    Waystar to Acquire Iodine Software for $1.25B, Enhancing AI-Powered Healthcare Payment Solutions

    July 25, 2025July 26, 2025Comments Off on Waystar to Acquire Iodine Software for $1.25B, Enhancing AI-Powered Healthcare Payment Solutions
  • Anti-CRO with Lindus Health - Life Sciences Today Podcast Episode 19

    Anti-CRO with Lindus Health – Life Sciences Today Podcast Episode 19

    July 25, 2025July 25, 2025Comments Off on Anti-CRO with Lindus Health – Life Sciences Today Podcast Episode 19
  • Beyond the Hype: Building AI Systems in Healthcare Where Hallucinations Are Not an Option

    Beyond the Hype: Building AI Systems in Healthcare Where Hallucinations Are Not an Option

    July 25, 2025July 25, 2025Comments Off on Beyond the Hype: Building AI Systems in Healthcare Where Hallucinations Are Not an Option
  • CaringAI Launches AI-Powered Dementia Platform, Appoints Dr. Stephanie Ruth Young as Clinical Research Advisor

    CaringAI Launches AI-Powered Dementia Platform, Appoints Dr. Stephanie Ruth Young as Clinical Research Advisor

    July 25, 2025July 26, 2025Comments Off on CaringAI Launches AI-Powered Dementia Platform, Appoints Dr. Stephanie Ruth Young as Clinical Research Advisor
  • UK Biobank confirms 100,000 MRI scan milestone reached

    UK Biobank confirms 100,000 MRI scan milestone reached

    July 25, 2025July 25, 2025Comments Off on UK Biobank confirms 100,000 MRI scan milestone reached

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