Happy Customers Don’t Just Pay Their Bills!By Dean Kaufman
Dean Kaufman, MS is founder and CEO of Healthcare Service Consultants of Millburn, NJ.
“The purpose of a business is to create a customer…
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The End of “Good Enough:” A Personal Journey to Better Healthcare IT Application SupportBy Jody Buchman
Jody Buchman, MBA is SVP of continuous services at Healthcare IT Leaders.
I never imagined that my most powerful lesson…
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Healthcare Cyber Resilience in 2025: Why “Good” Isn’t Good EnoughBy Chad Alessi
Chad Alessi, MS, MBA is managing director of cybersecurity at CTG.
Ninety-two percent of healthcare organizations have experienced at least one cyberattack in the…
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Virtual CISOs Bring New Hope to Orgs Without Dedicated Cybersecurity OfficialsBy Ryan Finlay
Ryan Finlay is principal chief information security officer, advisory services, at CereCore.
Healthcare CIOs are grappling with tight budgets, leading…
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The New Reality of Ransomware: Why Your Epic Environment Needs an Isolated Recovery PlanBy Bill Smith
Bill Smith is director of Epic practice at Cordea Consulting.
In early 2024, one of the nation’s largest healthcare payment…
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Early Innovation Matters: What I Learned Building a Glucose Sensor in High SchoolBy Max Kopp
Max Kopp is a high school researcher who is focused on biomedical engineering and non-invasive sensing systems. He is…
AI to the Rescue: Revolutionizing Efficiency in Healthcare WorkflowsBy Caleb Manscill
Caleb Manscill, MBA is president of Vyne Medical.
The healthcare industry is at a tipping point. With rising demands for high-quality care,…
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CMS TEAM: What Hospitals Need to Know to SucceedBy Mary Sirois
Mary Sirois. MBA is managing director of clinical transformation with Nordic
Healthcare reimbursement is undergoing a significant transformation, with the Centers for Medicare & Medicaid…
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Payment Cost and Confusion Continue to Frustrate Patients. Why Is Healthcare So Late to the Game?By Tom Furr
Tom Furr is founder and CEO of PatientPay.
More than two years after a Kaiser…
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A Revenue Cycle Disruptor Perspective and the Future of Healthcare FinanceBy Heather Dunn
Heather Dunn, MBA is chief revenue officer of Novant Health.
I recently moderated a panel discussion at the HFMA Western Symposium with…
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