CIO Podcast - Episode 49: Frictionless Billing with Joanne Mizell

CIO Podcast – Episode 49: Frictionless Billing with Joanne Mizell

For the 49th episode of the CIO podcast hosted by Healthcare IT Today, we sat down with Joanne Mizell, Chief Operating Officer at Banner|Aetna to talk about Frictionless Billing, an initiative to improve the patient billing process.  Mizell shares with us some of the financial and revenue pressures that healthcare organizations are facing today and her answer may surprise you.  Plus, she shares how being a "payvider" (provider and payer) provides a great opportunity to address problems like the Frictionless Billing effort they rolled out to improve the billing experience for patients.  We also ask Mizell how technology has helped and…

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How Healthcare Organizations Can Enhance Patient Experience & Trust During the Winter Surge

How Healthcare Organizations Can Enhance Patient Experience & Trust During the Winter Surge

Toni Land, Head of Clinical Healthcare Experience at MedalliaIt’s well known that the winter season typically creates spikes in illness and, consequently, a surge in healthcare visits. What might not be so obvious is that this time of increased demand is also the ideal opportunity for healthcare organizations to prioritize building trust and improving experiences for patients, clinicians and team members. Just as science grows more sophisticated each year, allowing practitioners to better treat a greater number of medical ailments, so should patient and team member experience efforts within the healthcare sector. That’s all the more true as the country now navigates…

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Where Are All the Patients?

Where Are All the Patients?

It’s no secret that patient enrollment is one of clinical research’s biggest hurdles. According to an analysis of trials listed, 55% of terminated trials were ended because of low patient enrollment. The analysis also reported that Phase III and Phase IV trials have an enrollment efficiency of less than 40%. Yet another analysis found more than 80% of studies do not enroll on time, often leading to a study extension or additional research sites.
The problem isn’t just enrollment, it’s also the enrollment of diverse patients. Racial and ethnic minorities, specifically Black or African American, Hispanic/Latino, Indigenous and Native American, Asian, Native…

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95% of Certified Health IT Developers Met ONC Cures Act Deadline

95% of Certified Health IT Developers Met ONC Cures Act Deadline

– More than 95 percent of certified health IT developers met the Cures Act Final Rule compliance deadline to provide customers with new technology, according to an ONC HealthITBuzz blog post. The Cures Act Final Rule mandated many changes to the Certification Program, including four updates set to have long-lasting interoperability impacts on patients, clinicians, and developers. ONC Certified Health IT developers must: Advance interoperability for patients and providers through the use of FHIR-based application programming interfaces (APIs);Enable patients, providers, and other stakeholders to have access to consistent data elements represented in at least version one of the United States Core…

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How Mental Healthcare Access can Improve to Meet Patient Needs

How Mental Healthcare Access can Improve to Meet Patient Needs

– Meeting patient needs for mental healthcare access will require industry leaders, clinicians, and healthcare policymakers to focus on giving clinicians the tools needed to meet patients in any care setting, as well as enable more ample access to mental healthcare providers, according to a new paper from the Alliance for Patient Access (AfPA). More patients than ever are seeking mental healthcare, with AfPA citing figures that 53 million Americans now live with some kind of mental illness. Exacerbated by the COVID-19 pandemic, this prevalence of mental illness has pushed the mental health space to face unheard-of patient demand. But patients…

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Adverse Survival Signal Leads G1 to Stop Pivotal Test in Colorectal Cancer

Adverse Survival Signal Leads G1 to Stop Pivotal Test in Colorectal Cancer

G1 Therapeutics’ approach to cancer does not kill tumors. Instead, the biotech’s drug, trilaciclib, protects bone marrow from the damaging effects of chemotherapy, reducing the duration and severity of the problems that can limit the use of this cancer treatment. Since trilaciclib’s initial approval insmall cell lung cancer, G1 has pursued more clinical trials that could support expanding the drug to other cancers. Colorectal cancer will no longer be one of them.
On Monday, G1 reported preliminary data showing that the placebo group outperformed the trilaciclib arm in helping patients live longer. G1 said it has decided to stop the colorectal cancer…

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The Real Reason Patients Continue to Defer Care

The Real Reason Patients Continue to Defer Care

It’s no secret that patient volumes in 2022 were below expectations. NRC Health, recently found that 27% of patients are actively deferring their care in 2022. Why are so many patients putting off their care? The primary reason in 2022 was not fear of COVID-19. Instead, it was financial concerns that kept patients away. Until healthcare organizations address this, patients may continue to defer their care. Healthcare IT Today sat down with Ryan Donohue, Strategic Advisor at NRC Health, to dig deeper into the company’s findings and to discuss how healthcare organizations can motivate patients to return. Learn more about NRC…

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An inside look at AdventHealth's powerful telemedicine program

An inside look at AdventHealth’s powerful telemedicine program

Most healthcare consumers have experienced certain pain points in receiving care for family and friends.THE PROBLEM
Patient access is a top priority for AdventHealth, a health system based in Altamonte Springs, Florida. For the health system, improving the way it delivers care to patients starts with meeting them at the place of their needs.
“Looking for ways to solve for bringing the right care to the right patient at the right place and time is imperative to stay ahead of the ever-changing landscape,” said Ashley Bard, IT director, care navigation and virtual care technology, at AdventHealth. “In recent years, our users of healthcare…

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EHR-based SDOH Screening Accuracy Falls Short for Housing Instability

EHR-based SDOH Screening Accuracy Falls Short for Housing Instability

– EHR-based social determinant of health (SDOH) screening questionnaires under identified patients with housing instability and financial strain compared to single-domain screening tools, according to a study published in JAMA. Public health, healthcare delivery organizations, federal agencies, and researchers have advocated for better collection of patient SDOH data. Social factors can influence referrals to community partners, increase awareness of patient needs, measure population health, and improve risk prediction models. Popular EHR platforms include multidomain screening questionnaires assessing SDOH. Researchers evaluated the accuracy of EHR-based questionnaires using single-domain questionnaires on food insecurity, housing instability, and financial strain as external standards. The study…

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