Tag: Patient Experience

Singapore's iHiS taps Google Cloud, Accenture to drive healthcare innovation

Singapore’s iHiS taps Google Cloud, Accenture to drive healthcare innovation

Healthcare IT news

Integrated Health Information Systems, Singapore’s national healthcare technology agency, has collaborated with Google Cloud and Accenture to promote the development of data-driven applications to “deliver more high-quality and digital-first healthcare experiences.”Accenture is helping deploy Apigee, Google Cloud’s API management platform, which will provide third-party developers access to data and services across iHiS’s managed systems to create new applications and capabilities. 
The resulting flexible API-based architecture from this collaboration will serve as a “connective tissue across data sources and applications,” as per iHiS assistant chief executive Alan Goh. 
Google Cloud has also built security features into the Apigee platform to provide iHiS full visibility over…

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Indian healthcare chiefs doubt their cybersecurity capability: report

Indian healthcare chiefs doubt their cybersecurity capability: report

Healthcare IT news

A new survey report in India has gauged the stances of healthcare leaders on their use of technology in an effort to yield operational efficiencies, enhance service delivery, and improve health outcomes. More than 50 respondents, who are mostly chief executives of multi-site hospitals based in metropolitan cities, were polled by Grant Thornton Bharat and the Association of Healthcare Providers (India) in the said report titled “Technology transformation for future-ready healthcare.”
FINDINGS
The survey revealed that around eight in 10 respondents are increasing their digital and technology budget in the next 12 months. One major area of investment is 5G technology, which is noted for…

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How Healthcare Organizations Can Enhance Patient Experience & Trust During the Winter Surge

How Healthcare Organizations Can Enhance Patient Experience & Trust During the Winter Surge

HIT Consultant

Toni Land, Head of Clinical Healthcare Experience at MedalliaIt’s well known that the winter season typically creates spikes in illness and, consequently, a surge in healthcare visits. What might not be so obvious is that this time of increased demand is also the ideal opportunity for healthcare organizations to prioritize building trust and improving experiences for patients, clinicians and team members. Just as science grows more sophisticated each year, allowing practitioners to better treat a greater number of medical ailments, so should patient and team member experience efforts within the healthcare sector. That’s all the more true as the country now navigates…

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How Technology Streamlines Referral Management, Specialty Care Access

How Technology Streamlines Referral Management, Specialty Care Access

DistilINFO Hospital IT

– On paper, the patient referral process can sound almost like a prescription. One biopsy. One second opinion. One visit to a specialist. In reality, referral management is a logistical and patient experience challenge, one that requires streamlined care coordination from start to finish. Getting a referral isn’t uncommon. According to a 2018 report from the Institute for Healthcare Improvement and the National Patient Safety Foundation, there are nearly 100 million subspecialty referral requests made from ambulatory centers each year. Despite referrals being common, they can still be jarring for the patient. Patients receiving referrals for mammograms might not be focused…

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Community Clinics Look to EHR Implementation to up Patient Experience

Community Clinics Look to EHR Implementation to up Patient Experience

DistilINFO Hospital IT

– Texas-based Legacy Community Health Clinic has announced it will transition from its outdated legacy system and move forward with an EHR implementation that will drive the patient experience while improving patient data access. The project, funded by a $1 million federal grant, will connect the health clinic’s 55 locations through one system and provide over 200,000 patients with continual data access. Providing patients access to their medical records was challenging for the community health providers, who previously had to fax health information. Faxed patient health data often sits on the fax machine for hours or even days before it gets…

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Merchandising healthcare access: adopting e-commerce techniques

Merchandising healthcare access: adopting e-commerce techniques

Healthcare IT news

As the consumerization of healthcare continues to take shape, the next frontier of healthcare access may well be merchandising healthcare inventory, contended Derek Streat, cofounder and CEO of DexCare, a digital transformation platform vendor.By combining healthcare and e-commerce technologies and strategies, healthcare provider organizations can dramatically improve the digital discovery of care and access to it for patients, he said.
And as workforce shortages continue and tech giants like Amazon push in, these digital consumer experiences will be critical for traditional providers like health systems to operate sustainably, scale care delivery and access, and survive in this competitive and volatile landscape, he added.
We interviewed…

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Providence forges a new path with a virtual nursing unit

Providence forges a new path with a virtual nursing unit

Healthcare IT news

Virtual nursing is gaining significant momentum as an effective way to redesign and redistribute nursing workload. Virtual models decrease the burden on nurses delivering direct bedside patient care and leverages nurses who want to continue practicing, but may not be able to practice at the bedside, by extending their nursing careers.THE PROBLEM
“The flexibility and various practice areas and models of care may appeal to nurses considering leaving the profession and who may not be able to work in a traditional setting,” said Sylvain Trepanier, RN, chief nursing officer at health system Providence. “Virtual nurses will become a new area of professional…

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