A needed change: billing and financing of a-sync care The tricky part in managing long-term conditions is that many challenges occur in-between medical check-ups. With the introduction of telemedicine, messaging, apps, and remote care,…
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Engaging patients and communities to take surveys is always a challenging task for provider organizations of all shapes and sizes, regardless of who they serve. But in some communities, gaining population-based insights is critically…
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Specialty medications are often used to treat complex diseases, many times in life-saving situations. But the robust process to onboard a patient on a specialty medication highlights an urgent need to modernize healthcare technology,…
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By Sara Heath
July 06, 2023 – Implicit bias and racism in patient-provider communication are hampering shared decision-making, a new qualitative study in JAMA Network Open reported.
The study, which detailed responses from qualitative one-on-one interviews with…
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Nuance Communications and Epic on Tuesday announced wider availability of Nuance’s Dragon Ambient eXperience Express technology to Epic customers.WHY IT MATTERSThe expanded integration of DAX Express into Epic workflows will help existing Dragon Medical…
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Low code no code digital health platform blueBriX has teamed up with Aruba’s leading private medical provider group Yagua Health to digitise the latter’s patient health records and improve patient experience.Yagua Health intends to…
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Talkdesk’s general manager of healthcare and life sciences, Patty Hayward, discusses the use of ChatGPT, a generative AI tool, in healthcare contact centers. ChatGPT helps improve efficiency and effectiveness by supporting agents in tasks…
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Before COVID-19, healthcare worker burnout had reached crisis levels, research from the National Academies of Medicine shows. More than 330,000 U.S. healthcare professionals left the industry in 2021, with many remaining workers considering leaving,…
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The use of data analytics to fuel digital transformation has moved well beyond a trend. The practice has become ubiquitous as healthcare organizations have embarked on digital transformation journeys.
According to a 2021 report from…
Patient engagement is a hot topic among healthcare provider organization executives. Especially as people have begun approaching providers more as consumers than patients, it is critical that providers be able to engage with their…
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