Four out of five consumers have accessed digital care at some point, but many want better digital tools for finding, scheduling and accessing care. These are signs that health systems’ approach to digital design…
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By Sara Heath
June 16, 2023 – A nearly $800,000 grant package from NYHealth and OpenNotes is set to help primary care providers and federally qualified health centers in expanding patient access to clinical notes, the…
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Hospitals’ telehealth adoption erupted during the pandemic, but usage rates are nowhere near as high as they were during 2020 and 2021. Now that Covid-19 infections have markedly decreased and the public health emergency…
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I sat in front of my doctor for the first time since before the pandemic. She was concerned: “You’re way overdue for a couple of screening tests and a vaccination.” I explained that between…
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By Sarai Rodriguez
June 14, 2023 – Uber Health, the rideshare company’s healthcare arm, has broadened its service capabilities by launching grocery and over-the-counter pharmacy product delivery services to break down patient care access barriers.
Uber Health, which…
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By Sara Heath
June 14, 2023 – Three researchers from UC Riverside think using emojis could enhance patient-provider communication, especially among underrepresented patient populations.
Writing in JAMA Network Open commentary, the group explained that the near-universality of…
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By Sarai Rodriguez
June 13, 2023 – Nationwide, emergency departments (EDs) are grappling with extensive patient wait times, soaring patient visits, and significant overcrowding. However, new research reveals that predictive estimates of ED wait times can…
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Automation’s Role in Patient Engagement StrategiesBy Lew Parker
Lew Parker, MSIS, MBA is CTO of Arrive Health of Denver, CO.
Thanks to ChatGPT, there’s no shortage of content on the…
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By Sara Heath
June 12, 2023 – Does it matter what an AI chatbot’s avatar looks like? It might, according to researchers from the University of Colorado School of Medicine, who raise questions about patient experience,…
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The following is a guest article by Kristen Jacobsen, Vice President of Marketing and OmniChannel Engagement at RevSpring
“Although we live in an information technology age, we often find ourselves in failure to communicate situations.”…
