Tag: patient education

Virtual care enables BrightView Health to increase outpatient access

Virtual care enables BrightView Health to increase outpatient access

Healthcare IT news

BrightView Health, a behavioral health facility that specializes in addiction treatment and substance abuse, already was using telehealth when the COVID-19 pandemic and associated response happened. The organization mostly was using telehealth between its various locations.THE PROBLEM
However, BrightView did not have a secure communications platform to engage with patients either synchronously or asynchronously.
“So, the pandemic and the lockdowns created some potential gaps in access to care that we needed to predict and fill,” said Navdeep S. Kang, chief clinical officer at BrightView Health and a fellow with the Obama Foundation. “We looked at several platforms to implement secure communications.
“We were specifically interested…

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Remote therapeutic monitoring is reimbursable – here's what you need to know

Remote therapeutic monitoring is reimbursable – here’s what you need to know

Healthcare IT news

Ever since CMS released the new CPT codes for remote therapeutic monitoring last year, health systems have been eager to use them, but unsure of the criteria. Providers are acknowledged for the time they spend connecting with patients outside of the office.With the new CPT codes, providers can get reimbursed for:

Educating patients on how to use a remote care-management platform.

Monitoring a platform’s alerts and patients’ use of remote education.

Direct patient/provider messaging within the platform.

Data collection via the platform, i.e., collecting patient feedback on pain levels, activity and motion.

To qualify for reimbursable RTM, providers need to use software deemed a medical device…

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