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Industry Spotlight: Cheryl Trigg, director of new business development, Wolters Kluwer Health

Industry Spotlight: Cheryl Trigg, director of new business development, Wolters Kluwer Health

December 15, 2025December 15, 2025
India, Korea hospitals deploy stroke AI and more briefs

India, Korea hospitals deploy stroke AI and more briefs

December 15, 2025December 15, 2025
For below $5: Digital outpatient cover opens to Malaysia's SME workers

For below $5: Digital outpatient cover opens to Malaysia’s SME workers

December 15, 2025December 15, 2025
Digital health coaching firm Holly Health partners with Patient.info

Digital health coaching firm Holly Health partners with Patient.info

December 15, 2025December 15, 2025
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Tag: outpatient appointments

Synnovis attack led to at least five cases of 'moderate' patient harm

Synnovis attack led to at least five cases of ‘moderate’ patient harm

November 12, 2024November 12, 2024Digital Health

The cyber attack on NHS pathology provider Synnovis caused at least 119 incidents of patient harm, including at least five cases of “moderate” harm, according to figures provided by South East London Integrated Care…

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Frimley Health's remote monitoring programme shows promise

Frimley Health’s remote monitoring programme shows promise

September 27, 2024September 27, 2024Digital Health

An independent actuarial report from Strategia has confirmed the potential of Frimley Health’s remote monitoring programme for patients with multiple long term medical conditions and frailty. 
Since the programme’s launch in 2022, Frimley ICS has…

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Milton Keynes University Hospital trials Dora AI assistant

Milton Keynes University Hospital trials Dora AI assistant

August 21, 2024August 21, 2024Digital Health

Milton Keynes University Hospital (MKUH) is trialling a conversational AI assistant to streamline outpatient appointments in its ophthalmology department.
The digital assistant, called Dora, has been developed by Oxford University spin-out company Ufonia to reduce…

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Over 6,000 operations and appointments delayed by London cyber attack

Over 6,000 operations and appointments delayed by London cyber attack

July 8, 2024July 8, 2024Digital Health

More than 6,000 operations and appointments have been postponed at London hospitals affected by the Synnovis cyber attack, NHS England has confirmed.
In an update, published on 4 July 2024, NHSE said that 4,913 acute…

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Thousands of appointments postponed since Synnovis cyber attack

Thousands of appointments postponed since Synnovis cyber attack

June 24, 2024June 24, 2024Digital Health

More than 1,134 elective procedures and 2,194 outpatient appointments have been postponed at King’s College Hospital NHS Foundation Trust and Guy’s and St Thomas’ NHS Foundation Trust since a cyber attack on 3 June…

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More than 800 operations postponed due to London cyber attack

More than 800 operations postponed due to London cyber attack

June 17, 2024June 17, 2024Digital Health

More than 800 planned operations and 700 outpatient appointments were rearranged in the week following a cyber attack on pathology service provider Synnovis.The ransomware attack, which took place on 3 June 2024, disrupted pathology…

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NHS Cornwall and Isles of Scilly ICS restoring systems following IT outage

NHS Cornwall and Isles of Scilly ICS restoring systems following IT outage

June 12, 2024June 12, 2024Digital Health

NHS Cornwall and Isles of Scilly Integrated Care System (ICS) has confirmed that its IT systems are “coming back online” following a network outage.The ICS issued a statement on its website at 16.30 on…

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County Durham and Darlington go live with Health Call’s Patient Portal

County Durham and Darlington go live with Health Call’s Patient Portal

February 7, 2024February 7, 2024Digital Health

County Durham and Darlington NHS Foundation Trust have launched their Patient Engagement Portal this week in partnership with NHS-owned digital health company Health Call. The trust was able to rapidly implement MyHealthCall PEP, a proven technology…

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Norfolk and Norwich save over 29,000 appointments with digitised PIFU

Norfolk and Norwich save over 29,000 appointments with digitised PIFU

September 1, 2023September 1, 2023Digital Health

An NHS England pilot at Norfolk and Norwich University Hospitals NHS Foundation Trust (NNUH), which involves embedding Patient Initiated Follow Up (PIFU) to open capacity in outpatients, has helped to avoid 29,000 unnecessary appointments…

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Roundup: Outpatient waitlist audit digitised in Brisbane and more briefs

Roundup: Outpatient waitlist audit digitised in Brisbane and more briefs

August 25, 2023August 25, 2023Healthcare IT news

Brisbane hospital digitises outpatient waitlist auditAn unnamed major hospital in Brisbane has started using digital patient pathways by Personify Care to conduct outpatient audits. 
The AI and NLP-driven platform, according to Personify Care, was configured…

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The vaccine rollout process is a classic case study for successful projects requiring "people, process and technology." In this equation, the technology infrastructure of an electronic health record and network connectivity seem to be sufficient at most health systems and communities to support the cause. As a result, the most crucial elements to enable success is the project leadership and teamwork amongst all segments of the healthcare delivery system (people and process).

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