A technology partnership could help NHS, local government, and housing organisations collaborate to understand the needs of people in their care.
Clinical analytics specialist C2-Ai and software company Netcall have agreed to combine the…
Imperial College Healthcare NHS Trust has announced plans to upgrade to a cloud-based contact centre solution that connects data, systems, teams and communication channels.
The Converse CX, solution from Netcall is expected to go live…
NHS Highland says that it has avoided up to £1m of appointment costs by using a waiting list validation tool to discharge people from wait lists that no longer needed clinical time.
With waiting lists…
Torbay and South Devon NHS Foundation Trust has launched a waiting list validation system which confirms if patients still need their appointments and want to remain on a waiting list.
The system provided by Netcall,…
Rotherham NHS Foundation Trust has announced the launch of a diagnostic booking solution, developed in partnership with Netcall, with the aim of improving patient access and engagement.The app, which was rolled out in April 2024,…
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Liverpool Women’s NHS Foundation Trust has announced plans to roll out Netcall’s patient engagement portal in autumn 2024 with the aim of to giving patients greater autonomy over their healthcare journeys. Netcall’s Patient Hub, is…
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Mersey and West Lancashire Teaching Hospitals NHS Trust has announced a partnership with Netcall, to help transform patient engagement strategies through Netcall’s AI-powered automation and customer engagement solutions.Netcall’s patient engagement portal, Patient Hub and…
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Royal Cornwall Hospital NHS Trust (RCHT) is changing its outpatient experience with the help of patient engagement portal Patient Hub. RCHT embarked on an outpatient transformation programme with Patient Hub operator Netcall to optimise referrals…
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