David Karandish, Founder & CEO of Capacity
Urban Health Plan scheduled 794,322 patient visits in 2022. Only 457,722 people showed up.
The missing 336,600 appointments cost the New York health system revenue, burned out their providers…
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Rotherham NHS Foundation Trust has deployed Patient Initiated Follow-up (PIFU) through the NHS App, in partnership with Netcall.
This development, which went live on 10 December 2025, aligns with the NHS App’s core purpose set…
Michael Nilsson, CEO and founder of AddEvent
Physicians and patients both struggle with the healthcare system’s many idiosyncrasies, albeit in different ways. On the caregiver side, missed appointments are estimated to cost the average solo…
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The government has announced plans to upgrade the NHS App to enable patients to choose providers, book appointments in more settings and receive test results, as part of its elective reform plan to reduce…
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Dental anxiety and mistrust are among the leading reasons individuals avoid dental treatment. Approximately 36% of people in the U.S. have a fear of dental care, with 12% experiencing extreme fear. This leads to…
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A report from patient engagement platform supplier DrDoctor has revealed the reasons why people miss hospital appointments, costing the NHS around £960 million per year.
The study, conducted by Censuswide between 9 September 2024 and…
Missed appointments, or no-shows, disrupt healthcare delivery, exacerbating chronic disease management and leading to worse health outcomes. Telehealth has surged as a viable solution to reduce no-shows and improve healthcare accessibility, especially during the…
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The implementation of a ‘check and cancel’ appointment system within the Surgery Connect cloud-telephony framework at Hall Green Health (HGH) GP practice has improved patient accessibility and helped reduce administrative burdens.
HGH, a practice within…
Mid and South Essex NHS Foundation Trust has rolled out an integrated AI solution and communications platform, with the aim of reducing missed appointments and improving waiting times.
The solution was deployed across the whole…
