Dan O’Connor, Vice President, Service Desk Delivery at HCTec, says that resolving a customer service call involves a lot more than fixing the problem that the customer bought. You have to leave the customer…
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Amazing how a trivial detail such as a postal address can cause so many headaches and so much waste. But in health care, a lack of address standardization is a major barrier to important…
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Talking with a CIO this week, he described how telehealth is now just part of the infrastructure for how they see patients. Certainly telehealth balooned during COVID and has come back to more reasonable…
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VBA offers numerous portals to payers and their clients (which include doctors, patients, brokers, and more)—”one-stop shopping” for a large range of services. To ease the user experience with these services, the company has…
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For the 71st episode of the CIO podcast hosted by Healthcare IT Today, we are joined by Richard Clark, PhD, Senior Vice President and Chief Analytics Officer at Highmark Health to discuss data, analytics,…
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Healthcare organizations are increasingly reliant on mobile devices for daily operations, enabling tasks that range from clinical communications to electronic record access. The proliferation of devices brings new challenges including loss, security risks, and…
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MediQuant has been providing health data management and active archiving since 1999. In this video, CEO Jim Jacobs describes how they seek “one patient, one record” so that providers have complete and accurate data for…
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The following is a guest article by Ben Cushing, Chief Architect of Health and Life Sciences at Red Hat
Artificial intelligence (AI) is showing up in more healthcare contexts, from drug discovery to diagnostic imaging…
For the 136th episode of the Healthcare IT Today Podcast we are taking a look at the recent headlines to discuss if healthcare has become more risky due to consolidation. The first news we…
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Hal Wolf, CEO of the Healthcare Information and Management Systems Society (HIMSS), made several bold statements at HIMSS24 about international growth, courting people in CIO-adjacent roles, and learning from other industries.
HIMSS Expansion
At a briefing…
