Why Is There a Need for Role-Based Security Training?
According to a 2024 Proofpoint report, 71% of workers admitted to acting in a way that put security at risk, such as clicking links from unknown…
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HHS OCR fines Children’s Hospital Colorado $548,000 for HIPAA breaches involving phishing and cyberattacks.
In the first incident from 2020, an IT help desk technician disabled two-factor authentication for a physician’s account and…
Dan O’Connor, Vice President, Service Desk Delivery at HCTec, says that resolving a customer service call involves a lot more than fixing the problem that the customer bought. You have to leave the customer…
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