Kyle Howard, Enterprise Solutions Consultant, Omilia
In healthcare, delivering patient-centered care isn’t just reserved to the confines of a clinic, it begins with the first phone call to schedule an appointment. But far too often,…
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What You Should Know:
– Cedar, a patient financial platform for healthcare providers announced the launch of Kora, its advanced AI voice agent designed to automate patient billing calls.
– Developed in collaboration with communications platform…
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Last year, the health center invested in automation tools, including Nuance’s Dragon Medical One speech recognition software, which allows doctors to dictate patient notes. It improves productivity and replaces medical scribes needed to fill…
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Patients call for a wide variety of reasons. Some just want to know where they should park when they arrive for a doctor’s appointment. Others may have complicated medical questions or issues with their…
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