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Tag: Human Touch

RadiantGraph Unveils AI Voice Studio to Scale Personalized Member Engagement

RadiantGraph Unveils AI Voice Studio to Scale Personalized Member Engagement

June 12, 2025June 12, 2025HIT Consultant

What You Should Know: 

– RadiantGraph, the AI-powered platform for personalized healthcare engagement, has unveiled AI Voice Studio, a new capability in its Intelligent Personalization™ platform. 

– The new feature leverages HIPAA-compliant AI voice agents to…

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MedCity Pivot Podcast: Putting a Human Touch on Healthcare Navigation and Coordination - MedCity News

MedCity Pivot Podcast: Putting a Human Touch on Healthcare Navigation and Coordination – MedCity News

December 20, 2024December 20, 2024MedCity News

When it comes to health insurance, some plans have a tough time balancing the need to manage costs with devising the right messaging for a person who may be dealing with a lot of…

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Pip Care Raises $5M for AI-Powered Surgical Journey Platform

Pip Care Raises $5M for AI-Powered Surgical Journey Platform

October 17, 2024October 18, 2024HIT Consultant

What You Should Know: 

– Pip Care, a company revolutionizing the surgical experience for patients and care teams, has successfully raised $5 million in Series A funding led by A1 Health Ventures with participation from…

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AI Holds Promise for Improving Patient Experience, Survey Finds

AI Holds Promise for Improving Patient Experience, Survey Finds

August 29, 2024August 30, 2024HIT Consultant

What You Should Know: 

– A new survey conducted by Talkdesk has revealed the growing optimism among consumers about the potential of artificial intelligence (AI) to improve the healthcare experience. 

– While AI is still in…

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Mythbusting some misconceptions about operational improvement technology

Mythbusting some misconceptions about operational improvement technology

July 10, 2024July 10, 2024Healthcare IT news

Revenue cycle management is a great place for operational improvement technologies. These technologies can leverage process and task mining to give leaders a bird’s-eye view of their teams’ workflows.But according to 20-year healthcare veteran…

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Conversational AI is Making Healthcare More Personal | Healthcare IT Today

Conversational AI is Making Healthcare More Personal | Healthcare IT Today

December 11, 2023December 11, 2023Healthcare IT Today

The following is a guest article by Brett Petersen, Head of Global Operations & Enablement at Inbenta
The Technology Uses Natural Language Processing (NLP) to Give Artificial Intelligence a Human Touch
Picture this: It’s 3 a.m. and you’re…

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AI and the Human Touch: Embracing a Symbiotic Future | Healthcare IT Today

AI and the Human Touch: Embracing a Symbiotic Future | Healthcare IT Today

November 1, 2023November 1, 2023Healthcare IT Today

The following is a guest article by Ed Watal, Founder and Principal at Intellibus
It seems as if every news outlet, talking head, and business influencer has been talking about AI — and for good…

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Delivering a Human Touch to the Healthcare Workforce

Delivering a Human Touch to the Healthcare Workforce

September 26, 2023September 26, 2023HealthTech Magazine

While technology has continued to revolutionize healthcare — from advanced imaging to genetic analysis — it has also, in the minds of many providers, dehumanized it. The foremost culprit is the electronic health record….

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Insurtech chatbots: Synergised digital solution for enhancing patient experience

Insurtech chatbots: Synergised digital solution for enhancing patient experience

September 21, 2023September 21, 2023Omnia Health Insights

The 21st-century patient wants it all: a digital experience that provides swift access to healthcare solutions but with a human touch. Available 24/7, modern human-like chatbots are making automated self-service and conversational AI popular…

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The Unexpected Virtual Solution Elevating the Patient Experience | Healthcare IT Today

The Unexpected Virtual Solution Elevating the Patient Experience | Healthcare IT Today

September 20, 2023September 21, 2023Healthcare IT Today

The following is a guest article by Holly Miller, President at Collette Health (formerly MedSitter)
Amid the many challenges in healthcare, an emerging central theme is how to balance technological innovation with a compassionate human…

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The physical space of the hospital will be gradually digitized until virtually every object and sensor becomes part of the so-called 'Internet of Things.' These innovations can broadly be categorized as either clinical or experiential, though some will be both. Clinical innovations will involve gathering ever more "signals" from the patient (infrared, sound, electrophysiology, pulse-oximeter, facial expression, etc.) to be sifted in real time through machine-learning algorithms that will help physicians refine their understanding of diagnosis and prognosis in ways we can only imagine today. Experiential innovations will allow health systems and their partners to take a page from Netflix, using the engagement opportunity of the acute care episode to stream digital content to patients and families through TVs, tablets and their own devices from home.

Daniel Durand

Recent Posts

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    June 13, 2025June 13, 2025Comments Off on New AI can improve non-derma’s ability to diagnose skin conditions
  • Google Cloud outage disrupts AI services used in healthcare

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    June 13, 2025June 13, 2025Comments Off on Google Cloud outage disrupts AI services used in healthcare
  • News 6/13/25

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    June 13, 2025June 13, 2025Comments Off on News 6/13/25
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    June 12, 2025June 13, 2025Comments Off on How to Give Patients the Experience They Want Through the Contact Center
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