The government and many healthcare leaders are pushing for more interoperability and data sharing in healthcare. While this is great and has the potential to make a really big impact for good on the…
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Dan O’Connor, Vice President, Service Desk Delivery at HCTec, says that resolving a customer service call involves a lot more than fixing the problem that the customer bought. You have to leave the customer…
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Talking with a CIO this week, he described how telehealth is now just part of the infrastructure for how they see patients. Certainly telehealth balooned during COVID and has come back to more reasonable…
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Many factors make revenue cycle management (RCM) a big headache for U.S. health care providers. Aakarsh Sethi, Senior Product Manager at Infinx, lists the forms of “fragmentation” in payments: not just many different payers,…
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It would be really nice if injuries, illnesses, and dental issues only happened during 9-5 working hours. However, we know that’s not the case. The need for medical and dental care can spring up…
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I’ve always said that some of the most interesting things in health IT are when someone brings together the right mix of technology, partners, and users to do something that they couldn’t possibly do…
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Healthcare organizations are increasingly reliant on mobile devices for daily operations, enabling tasks that range from clinical communications to electronic record access. The proliferation of devices brings new challenges including loss, security risks, and…
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It’s reasonable for a company like MRO to have a chief interoperability officer. According to their chief interoperability officer, Anthony Murray, the company has spent 22 years building tools to “exchange data seamlessly” in…
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At HIMSS 2024, we got a chance to sit down with a number of amazing individuals and companies who were doing great things. I think we did close to 90 videos at the conference,…
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Paulo Pinho, MD, Chief Medical and Strategy Officer at Discern Health, highlighted to us that analytics have to be explainable to be trusted. It’s not enough to show a correlation, but to demonstrate that…
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