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Healthcare AI implementation needs trust, training and teamwork

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Tag: Experience Management

Qualtrics Acquires Press Ganey Forsta for $6.75B to Create the Most Comprehensive AI Experience Platform

Qualtrics Acquires Press Ganey Forsta for $6.75B to Create the Most Comprehensive AI Experience Platform

October 7, 2025October 7, 2025HIT Consultant

What You Should Know: 

– Qualtrics, a leader in the experience management (XM) category, has announced a definitive agreement to acquire Press Ganey Forsta for $6.75B, payable in a combination of cash and equity. 

– Press…

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Vizient and Qualtrics Partner to Illuminate Patient Experience

Vizient and Qualtrics Partner to Illuminate Patient Experience

September 20, 2024September 20, 2024HIT Consultant

What You Should Know:

–  Vizient, Inc. the nation’s largest healthcare performance improvement company, and Qualtrics, the leader and creator of the experience management category, today announced an innovative strategic partnership to employ experience metrics to…

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A Broader Approach to Measuring the Healthcare Experience

A Broader Approach to Measuring the Healthcare Experience

September 18, 2024September 18, 2024KLAS Research

Managing healthcare experiences requires a nuanced approach of looking at not only patient satisfaction but also the satisfaction of clinicians, families and caregivers, and employees. As a result, vendors in this space are starting…

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OpenText Making Gains in Healthcare

OpenText Making Gains in Healthcare

July 26, 2024July 26, 2024Healthcare IT Today

OpenText is a company with extensive experience in financial services, manufacturing, and other industries. What are they doing in healthcare? Healthcare IT Today sat down with Sandy Ono, Chief Marketing Officer at OpenText to…

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Report Roundup: KLAS Reports Published in June

Report Roundup: KLAS Reports Published in June

July 2, 2024July 2, 2024KLAS Research

In June, KLAS published several reports designed to help providers tackle current challenges in an ever-changing healthcare landscape. Specifically, this month’s reports offer guidance for providers looking to move imaging solutions to the cloud,…

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Becoming Patient-obsessed at Qualtrics

Becoming Patient-obsessed at Qualtrics

June 26, 2024June 27, 2024Healthcare IT Today

Qualtrics is a data collection and analysis platform that’s used by many in health care, focused on “experience management.” In this video, Adrienne Boissy, MD, Chief Medical Officer, explains that good treatment depends on…

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Qualtrics and Epic Partner for Integrated Data-Driven Experience

Qualtrics and Epic Partner for Integrated Data-Driven Experience

December 5, 2023December 5, 2023HIT Consultant

What You Should Know:

– Qualtrics, the pioneer of experience management, and Epic, the leader in comprehensive health record (CHR) technology, have joined forces to revolutionize patient experience.

– The EHR integration will seamlessly weave patients’…

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Princess Alexandra deploys digital experience management solution

Princess Alexandra deploys digital experience management solution

October 24, 2023October 24, 2023Digital Health

Princess Alexandra Hospital NHS Trust is projected to save between £2.5m and £3m in IT costs thanks to its latest digital transformation project with Riverbed.The savings will come over five years, following the implementation…

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Bon Secours transforms employee relationships with experience management tech

Bon Secours transforms employee relationships with experience management tech

September 22, 2023September 23, 2023Healthcare IT news

In so many industries, experience is top priority. Consumers are tracked throughout their journey and across all interactions, and customer experiences are personalized and timely. Why should healthcare be any different?THE PROBLEM
The human resources…

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HIStalk Interviews Patty Riskind, CEO, Orbita – HIStalk

HIStalk Interviews Patty Riskind, CEO, Orbita – HIStalk

August 14, 2023August 14, 2023HIStalk

Patty Riskind, MBA is CEO of Orbita of Boston, MA.

Tell me about yourself and the company.
I’ve worked in healthcare data analytics tech for over 30 years, predominantly in the patient engagement…

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As the chief clinical officer of a health system that includes five hospitals, I start almost every day by asking myself the question, "What will we need hospitals for in 2030?" How much that we do today will be safely done either at home or in the ambulatory setting in the near future given advancements in point-of-care diagnostics, telehealth, artificial intelligence, nanotechnology, robotics, drones, 3D printing, virtual reality, 5G, etc.?

Daniel Durand

Recent Posts

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    December 13, 2025December 13, 2025Comments Off on Texas AG sues Epic Systems
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    December 13, 2025December 13, 2025Comments Off on HIMSSCast: Should GPT-5 be HIPAA compliant, FDA regulated?
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