Reporting significant benefits, including increased EHR satisfaction and more effective teamwork, four Arch Collaborative organizations have implemented EHR optimization sprintsâ in their ambulatory clinics. Based on pre- and post-intervention surveys from over 400 clinicians…
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72% of acute care providers in Arch Collaborative research deal with complex work arrangementsâmeaning they work in multiple locations or additional care settings. For reasons ranging from differences in the EHR system and workflows…
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In 2019, KLAS published …
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In the early days of the Arch Collaborative, clinician feedback revealed three fundamental factors key to EHR satisfaction: (1) strong user mastery, (2) an organization-wide sense of shared ownership, and (3) EHR technology that…
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The various healthcare organizations in the Arch Collaborative differ widely in terms of size, focus, patient demographics, EHR systems, and leadership structures. These differences can affect end usersâ EHR satisfaction, particularly when it comes…
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Clinician perceptions of three key EHR stakeholdersâtheir organization/IT leadership, their EHR vendor, and themselves as end usersâimpact their Net EHR Experience Scoreâ . However, this impact is strongest with the first groupâorganization/IT leadership. A number…
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KLAS Arch Collaborative Report Exploring EHR Satisfaction by Provider Specialty – Clinician Efficiency and Personalization […]
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Since 2017, the Arch Collaborative has used the Net EHR Experience Score (NEES) to measure and benchmark clinicians’ EHR satisfaction. This report breaks down what this score means and how the metrics behind it can help organizations pinpoint ways to improve clinicians’ experience with the EHR…
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By Hannah Nelson
March 06, 2023 – System response time is a top factor hampering clinician EHR satisfaction, according to a KLAS Arch Collaborative research report.
KLAS has used the Net EHR Experience Score (NEES)…
It’s rare to find a clinician who raves about their organization’s electronic health record. Nearly every provider needs an EHR, but few are satisfied with their system — often due to its difficulty of…
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