A report from patient engagement platform supplier DrDoctor has revealed the reasons why people miss hospital appointments, costing the NHS around £960 million per year.
The study, conducted by Censuswide between 9 September 2024 and…
Black Country Integrated Care System (ICS) is rolling out a patient engagement portal (PEP) from Healthcare Communications with the aim of improving patient experience, reducing waiting lists and saving money.
The PEP will be implemented…
The implementation of a ‘check and cancel’ appointment system within the Surgery Connect cloud-telephony framework at Hall Green Health (HGH) GP practice has improved patient accessibility and helped reduce administrative burdens.
HGH, a practice within…
Mid and South Essex NHS Foundation Trust has rolled out an integrated AI solution and communications platform, with the aim of reducing missed appointments and improving waiting times.
The solution was deployed across the whole…
The NHS is set to roll out artificial intelligence (AI) to reduce the number of missed appointments and free up staff time to help bring down the waiting list for elective care.The expansion to…
Continue Reading
Royal Cornwall Hospital NHS Trust (RCHT) is changing its outpatient experience with the help of patient engagement portal Patient Hub. RCHT embarked on an outpatient transformation programme with Patient Hub operator Netcall to optimise referrals…
Continue Reading
University Hospitals of Leicester NHS Trust (UHL) has signed an Innovation Partnership agreement with Accurx, a software company joining up healthcare communication around each patient. Like all NHS Trusts, UHL is aiming to bring down…
Continue Reading
