Introduction to Firstsource’s ISG Recognition
Firstsource Solutions Limited, a prominent global business process management services provider within the RP-Sanjiv Goenka Group portfolio, has achieved significant industry recognition by being designated as a ‘Leader’ in Digital…
Continue Reading
A Better Patient and Healthcare Customer Experience
The most common reasons patients miss their clinic appointments are a lack of reminders and poor communication between patient and clinician, according to a 2024 review published in…
What You Should Know:
– Qualtrics, a leader in the experience management (XM) category, has announced a definitive agreement to acquire Press Ganey Forsta for $6.75B, payable in a combination of cash and equity.
– Press…
Continue Reading
Image Credit: KLAS Report: Oracle Health
What You Should Know:
– A new report from KLAS Research examines the state of Oracle Health three years after its acquisition of Cerner. The findings reveal that while Oracle…
Continue Reading
Christopher McGhee, the cofounder and former CEO of Current Health, has reacquired the company from Best Buy. “I came back to build Current Health into a globally significant company. We have so much to do, and…
Continue Reading
What You Should Know:
– SoundHound AI, Inc. (Nasdaq: SOUN), a global leader in voice artificial intelligence, today announced its partnership with Allina Health and deployment of “Alli”, an AI agent for patient engagement, powered…
Continue Reading
Collaboration tools are used daily to keep teams within health systems connected. Patient care especially requires a significant level of coordination to operate efficiently, safely and reliably. For the departments working behind the scenes…
Continue Reading
Weave Communications to Acquire TrueLark, Accelerating AI-Powered Front Office Automation
What You Should Know:
– Weave (NYSE: WEAV), a leading all-in-one customer experience and payments software platform for small and medium-sized healthcare businesses, today announced it has signed…
Continue Reading
Northwell Health, a health care system based on the region in and around New York City, has implemented Smart TV and digital whiteboard solutions from eVideon called Vibe Health to create "smart rooms." According…
Continue Reading
Participants
Calli Sibilia, Program Manager, Innovation Design Unit, Nebraska MedicineEric Smith, Chief Digital Officer, Memorial Hermann Health SystemJoseph Narvaez, Assistant Vice President, Business Intelligence, Office of Patient and Customer Experience, Northwell Health…
Continue Reading
