What You Should Know:
– SoundHound AI, Inc. (Nasdaq: SOUN), a global leader in voice artificial intelligence, today announced its partnership with Allina Health and deployment of “Alli”, an AI agent for patient engagement, powered…
Continue Reading
Collaboration tools are used daily to keep teams within health systems connected. Patient care especially requires a significant level of coordination to operate efficiently, safely and reliably. For the departments working behind the scenes…
Continue Reading
Weave Communications to Acquire TrueLark, Accelerating AI-Powered Front Office Automation
What You Should Know:
– Weave (NYSE: WEAV), a leading all-in-one customer experience and payments software platform for small and medium-sized healthcare businesses, today announced it has signed…
Continue Reading
Northwell Health, a health care system based on the region in and around New York City, has implemented Smart TV and digital whiteboard solutions from eVideon called Vibe Health to create "smart rooms." According…
Continue Reading
Participants
Calli Sibilia, Program Manager, Innovation Design Unit, Nebraska MedicineEric Smith, Chief Digital Officer, Memorial Hermann Health SystemJoseph Narvaez, Assistant Vice President, Business Intelligence, Office of Patient and Customer Experience, Northwell Health…
Continue Reading
What You Should Know:
– Talkdesk, a global leader in AI-powered customer experience (CX) solutions, today announced new enhancements to its Talkdesk Healthcare Experience Cloud™ that further integrate its platform with EHR provider Epic.
– The…
Continue Reading
What You Should Know:
– Weave, an all-in-one customer experience platform for healthcare, has introduced an AI-powered Call Intelligence product.
– The innovative technology revolutionizes how healthcare practices analyze and utilize call data, enabling them to…
Continue Reading
The following is a guest article by Jeff Lusby, Executive Director and General Manager, Healthcare IT at Quest Diagnostics, with contributions from Keith Johnson, Senior Corporate Counsel at Quest Diagnostics
In healthcare, the focus is…
Sohail Djariri, Chief Growth Officer, Sagility
Kevin Terrell, Cofounder and CEO, BirchAI, a Sagility company
While in recent years healthcare has made significant strides toward optimizing the customer experience, the industry is now at an inflection…
Continue Reading
What You Should Know:
– Everise, a global leader in healthcare customer experience (CX), today announced its acquisition of Continuum Global Solutions’ (CGS) healthcare vertical from Skyview Capital.
– Everise’s acquisition of CGS’s healthcare vertical is…
Continue Reading
