The J.D. Power 2024 U.S. Telehealth Satisfaction Study released on Thursday shows a slight decrease, down 1% from last year, in patient satisfaction with direct-to-consumer telehealth providers and a substantial increase, up 18%, in…
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The following is a guest article by Jordan Armstrong, Chief Revenue Officer at ResultsCX
Today’s consumers expect their health plans to be active partners in their healthcare journey, offering affordable options, easy access to care,…
What You Should Know:
– AI has proven effective in enabling health plans to hyper-personalize communications, engage consumers, and enhance outcomes, including CAHPS and star ratings. However, many large healthcare organizations struggle with unstructured and…
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In this episode of Talking HealthTech, healthcare experts discussed the critical role of technology in evolving the healthcare ecosystem. Speakers included Chris Smeed, CEO of Cubiko; Phillip Loya, Lead Business Developer and Business Strategist…
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What You Should Know:
– SetSet, the pioneering platform connecting consumers and medical providers for safe microdosing, has officially launched.
– The innovative platform is specifically designed to empower women in navigating psychedelic experiences through community…
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After opening up its specialty database to researchers globally, the Australian not-for-profit organisation Crohn’s Colitis Cure is now working to reach more people by developing and implementing a mobile application for individuals dealing with inflammatory bowel…
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The following is a guest article by Kayt Leonard, Global Health Care Strategic Advisor at SAS
The healthcare industry in the United States is no stranger to regulatory changes. As we reach the mid-point of…
In this episode of Talking HealthTech, Nathan Moore speaks with Elaria Paul, the Product Portfolio Manager for Consumer Engagement at Global Health – MasterCare. The discussion centres around the new-age concept of a digital…
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What You Should Know:
– A new survey conducted by Talkdesk has revealed the growing optimism among consumers about the potential of artificial intelligence (AI) to improve the healthcare experience.
– While AI is still in…
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Biopharmaceutical company Pfizer is starting to serve consumers directly through its new telehealth platform called PfizerForAll, the company announced Tuesday. Pfizer declared that the platform is needed as consumers battle a confusing healthcare system.
PfizerForAll…
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