Johns Hopkins Medicine reduced its call volume by 3% and its operating costs by $1.4 million using a contact center solution from Avaya, giving staff more time to assist patients with complex needs.
Adding Value…
What You Should Know:
– Cityblock Health, a value-based provider specializing in the complex needs of the Medicaid population, and Mercy Health, part of the Bon Secours Mercy Health system, announced a strategic collaboration in…
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Tech-enabled support for those with the most complex needs could shift the dial on prevention and efficiency, writes Tara Donnelly, founder of Digital Care and former chief digital officer of NHSX
Fit for the Future…
Background: Well-designed conversational agents can improve health care capacity to meet the dynamic and complex needs of people self-managing cardiometabolic diseases (CMD). However, a lack of empirical evidence on conversational agent–enabled intervention design features…
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What You Should Know:
– Denver Health, an integrated health system and Colorado’s primary safety-net provider has partnered with Nabla, an ambient AI technology for healthcare, to deploy its AI-powered assistant across its network of…
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East Kent Health and Care Partnership (EKHCP) is extending its remote monitoring pilot for patients living with frailty and complex needs, to patients living with chronic obstructive pulmonary disease.
EKHCP began the pilot in May…
What You Should Know:
– Cityblock, a value-based healthcare provider specializing in Medicaid, announced a new partnership with Sunshine Health, a Florida managed care plan. This collaboration aims to provide high-quality primary care and care…
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What You Should Know:
– Fidelis Care, a leading health plan serving over 2.5 million members in New York, announced a partnership with Cityblock, a value-based healthcare provider.
– The strategic collaboration aims to provide comprehensive,…
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Accompany Health, a startup serving low-income patients with complex needs, launched Tuesday with $56 million in Series A funding.
The Bethesda, Maryland-based company offers primary and behavioral care for underserved patients. It also provides social…
Accompany Health, a hybrid care provider for low-income patients with complex needs, announced its launch with $56 million in Series A funding from Venrock, ARCH Venture Partners, IVP, Evidenced and Granite Capital Management. WHAT IT…
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