What You Should Know:
– AI has proven effective in enabling health plans to hyper-personalize communications, engage consumers, and enhance outcomes, including CAHPS and star ratings. However, many large healthcare organizations struggle with unstructured and…
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The following is a guest article by Dr. Brittany Barhite, VP, Communication & Brand Experience at Firstup
Effective communication is the lifeblood of any organization. In healthcare, poor communication not only hampers efficiency but also can translate into…
The Maritime and Coastguard Agency (MCA) has launched a £175 million search and rescue radio network to prevent loss of life on the coast and at sea.
The communications network, which connects 163 remote radio…
The Chinese University of Hong Kong and the Swiss Federal Institute of Technology, Zurich have recently conducted what could be the world’s first remote tele-endoscopy.In a pioneering research, they conducted a biopsy on the stomach wall…
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Many clinicians are well aware of the shortcomings of large language models like ChatGPT. Several studies suggest that retrieval-augmented generation, by tapping into more reliable data sets, can help address these problems.
By Paul Cerrato,…
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University Hospitals of Derby and Burton (UHDB) NHS Foundation Trust has partnered with systems integrator Cinos to modernise its unified communications platform.
Roll out of the Cisco-powered telephony service is underway at Royal Derby Hospital…
What You Should Know:
– A new survey conducted by Talkdesk has revealed the growing optimism among consumers about the potential of artificial intelligence (AI) to improve the healthcare experience.
– While AI is still in…
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Humber Teaching NHS Foundation Trust has signed a three-year contract with Accurx for a patient communication platform to replace paper-based processes with digital ways of operating.
The system went live on 1 June 2024 at…
Anish Sebastian, CEO and Co-founder, Babyscripts
A health plan’s success rests on many factors: improving health outcomes, controlling costs, optimizing risk adjustment, and encouraging member adherence to a specific care plan. Member engagement is foundational…
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Portsmouth Hospitals University NHS Trust has expanded digital patient communications through a redesign of its patient engagement portal and solutions from Healthcare Communications.
Since September 2023, the digital patient communications programme team has revamped the…
