Just as Internet providers and transportation companies often struggle with the "last mile" of reaching the customer at the end of the chain, hospitals are too often blind to what's happening in the patient's…
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Black Country Healthcare NHS Foundation Trust has selected a care and communication platform to power its digital patient engagement portal.
The Wellola’s Portasana platform is expected to go live in summer 2025 and to provide…
What You Should Know:
– Webex Contact Center is transforming patient engagement with its latest integration with Epic’s electronic health record (EHR) system.
– Announced at HIMSS 2025, the integration empowers contact center agents and healthcare…
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Patients Know Best (PKB) is partnering with digital health company Wellola to boost their combined offerings in mental health and community care.
The partnership will see Wellola’s patient communication platform, Portasana, integrated into PKB’s electronic…
What You Should Know:
– Hyro, the leader in voice and chat artificial intelligence (AI) for healthcare, today announced that it has finalized an extension to their Series B funding round led by Healthier Capital, joining…
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Humber Teaching NHS Foundation Trust has signed a three-year contract with Accurx for a patient communication platform to replace paper-based processes with digital ways of operating.
The system went live on 1 June 2024 at…
1. Contact Center Solutions Are Key Tools for CX
Contact centers extend beyond a typical support call center to include an area with a “density of interactions,” such as a billing team, nursing station in…
Anyone who has been on a hospital ward, whether as clinician, patient, or visitor, has noticed the continual din of beeps and chirps—it can drive you crazy. It’s notable that one of the simple…
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Anyone who has been on a hospital ward, whether as clinician, patient, or visitor, has noticed the continual din of beeps and chirps—it can drive you crazy. It’s notable that one of the simple…
Continue Reading
What You Should Know:
– Playback Health, a healthcare technology company forms a three-year strategic integration partnership with Northwell Health, the largest health system in New York state.
– The partnership focuses on integrating Playback Health’s…
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