Modern Contact Centers Provide a Seamless Patient Experience
Healthcare organizations that are looking to upgrade their contact center or phone systems, foster a more engaging patient experience or save money — as well as those…
AI Meets the Front Lines: The Contact Center of the FutureBy Bill Smith
Bill Smith is director of Epic practice at Cordea Consulting.
Hospitals are always striving to deliver a better patient experience….
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1. IAM Requires a Cloud-Smart Mindset
Identity management practices in legacy environments are often built out across years of resource additions. They become decentralized and organized around particular on-premises assets. A modernized approach to identity…
What You Should Know:
– Greenway Health, a provider of health information technology services, has joined the Amazon Web Services (AWS) Partner Network (APN).
– The strategic collaboration will enable Greenway to leverage AWS’s cloud infrastructure…
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Artesia General Hospital is a 25-bed acute care facility in rural southeastern New Mexico. It has 16 clinics across the region, a main campus located in Artesia, and remote facilities located in Carlsbad. Its…
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The National Healthcare Group has upgraded its human resource system with a cloud-powered platform that drives staff mobility and data-driven decision-making. WHAT IT’S ABOUT
Through the iConnect@NHG project, the health cluster underwent a modernisation of its HR system…
In early 2022, FinThrive partnered with CDW for the 16-month process of migrating applications and preparing internal staffers for cloud management.
Instead of performing a simple lift-and-shift, FinThrive CTO John Landy says, the company used…
What You Should Know:
– ConcertAI, the leader in predictive and generative AI SaaS and DaaS Solutions for healthcare and life sciences, today announced a Software-as-a-Service (SaaS) cloud version of TeraRecon’s AI-enabled portfolio of advanced visualization…
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For the 85th episode of the CIO podcast hosted by Healthcare IT Today, we are talking about migrating Epic to the cloud with this episode's special guest, Tim Calahan, MS, MBA, DBA, Chief Technology…
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– Philips announced it is expanding its strategic collaboration with Amazon Web Services (AWS) to offer its integrated diagnostics portfolio in the cloud.
– The strategic partnership aims to unify diagnostic workflows, improve access to…
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