Top News
Ireland’s Health Service Executive launches a health app that allows patients maintain a medical list, store health-related ID cards, access vaccination records, and search for HSE services.
Planned enhancements for this year include…
What You Should Know:
– Hummingbird Healthcare Inc., a provider of managed services for patient access in healthcare, today announced a $20M Series B funding round led by Health Velocity Capital.
– The investment will support…
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Digital health startup Drive Health, launched an AI health assistant in collaboration with Google Public Sector.The aim of Nurse Avery is to serve as a secure, responsive and personalized healthcare assistant.
The application offers access…
Patients Know Best (PKB) is partnering with digital health company Wellola to boost their combined offerings in mental health and community care.
The partnership will see Wellola’s patient communication platform, Portasana, integrated into PKB’s electronic…
For nearly 20 years, the worldwide healthcare safety organization ECRI has published its list of Top 10 Health Technology Hazards. This year’s edition is topped by a fast-changing technology with huge promise for healthcare,…
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Introduction
Artificial intelligence has permeated various aspects of healthcare, promising efficiency, enhanced patient care, and operational improvements. However, not all AI investments deliver the intended impacts, and navigating the “AI hype” is essential for healthcare…
What You Should Know:
– Volpara Health, a global leader in cancer detection software, has been awarded a significant contract with the U.S. Defense Health Agency (DHA) valued at $7.3M over five years.
– The contract…
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Parakeet’s founding team Co-founder and CEO Jung Park, Co-founder Eric Mao, and CTO Aaron Lee
What You Should Know:
– Parakeet Health, a generative AI company focused on revolutionizing patient engagement, has announced the launch of…
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Contact Center Automation Trends
To help meet patient and employee expectations, certain automation trends have emerged to keep healthcare contact centers operating as smoothly as possible.
Medical AI Chatbots
Medical AI chatbots are increasingly used to manage…
Clunky appointment scheduling and frustrating call center experiences can drive patients to seek care elsewhere. When patients face long wait times, confusing automated systems or unhelpful staff, their frustration can lead them to switch…
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