What You Should Know:
– Vocca, an AI startup founded in 2024 secures $5.5M funding round led by Speedinvest and firstminute capital. The company specializes in automating inbound and outbound calls for healthcare providers.
– The…
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Patient portals are widely available to facilitate self-service interactions, including appointment booking, offering convenience to users. Promoting clinically appropriate care pathways, however, is complex; portals must recognize patient intent while striving for an intuitive…
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Pharmacy benefit manager Capital Rx announced it acquired health navigation platform Amino Health. Amino Health will become Capital Rx’s care navigation offering, Judi Care, thereby expanding the company’s enterprise platform capacity to almost 60 million…
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Salesforce announced the launch of Agentforce for Health, an AI-driven platform that automates tasks like appointment booking, benefits verification and clinical trial matching. The tech giant is also partnering with healthcare technology company Athenahealth…
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Patients Know Best (PKB) is partnering with digital health company Wellola to boost their combined offerings in mental health and community care.
The partnership will see Wellola’s patient communication platform, Portasana, integrated into PKB’s electronic…
An outage to the EMIS IT system caused “chaos” for GPs in England when access was cut off to appointment booking systems and patient records at the busiest time of the week.
EMIS is the…
Telemynd, a leading behavioral health practice, has integrated its CharmHealth EHR with the Salesforce CRM platform to scale its delivery from coast-to-coast. The combined tech stack offers smooth patient experiences, more personalized care, and…
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GP out of hours service, BrisDoc has announced plans to implement an electronic patient management (EPM) system in its urgent care services.
The CLEO Core EPM is expected to go live at the SevernSide Integrated…
Private healthcare group IHH Healthcare has moved several on-premise database systems of its hospitals across Malaysia and Singapore to the cloud.IHH Singapore’s core application workloads, including the electronic medical record (EMR), enterprise data warehouse,…
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By Sara Heath
December 13, 2023 – What goes on inside a patient’s head when scheduling a medical appointment? The latest report from online provider search and appointment booking site ZocDoc is shedding some insight.
The inaugural…
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