KLASâ Arch Collaborative research has found that success is possible with any EHRâthe Collaborative includes organizations from a variety of EHR customer bases who feel their vendor has delivered a high-quality solution. This report…
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After a year of packed ICUs, PPE shortages, and other COVID-19 related stressors, there is hopefully light at the end of the tunnel, with vaccines becoming widely available and COVID-19 case numbers declining. However,…
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A clinicianâs trust in their organization and IT leadership can greatly impact their EHR experience. To measure this trust, the Arch Collaborative EHR Experience Survey asks end users whether they agree their organization and…
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A total of 46 Arch Collaborative member organizations have now measured clinician EHR satisfaction at least twice. These organizations understand that improvement is an iterative process, with repeat measurements serving to gauge the efficacy…
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Training is the backbone of user mastery (one of the three pillars of EHR satisfaction outlined in the …
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To date, over 45 Arch Collaborative organizations have used the EHR Experience Survey to measure their cliniciansâ EHR satisfaction at least twice, capturing the repeat scores of over 30,000 clinicians. Between measurements, these organizations…
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The Arch Collaborative examines many factors in trying to understand an end userâs EHR satisfaction. Some of these factorsâsuch as training or user supportâare the responsibility of the healthcare organization. Someâlike self-directed mastery and…
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Reporting significant benefits, including increased EHR satisfaction and more effective teamwork, four Arch Collaborative organizations have implemented EHR optimization sprintsâ in their ambulatory clinics. Based on pre- and post-intervention surveys from over 400 clinicians…
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72% of acute care providers in Arch Collaborative research deal with complex work arrangementsâmeaning they work in multiple locations or additional care settings. For reasons ranging from differences in the EHR system and workflows…
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In 2019, KLAS published …
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