Customer Satisfaction in Home Health – Klas Blog
Customer Satisfaction in Home Health Two recent KLAS reports on home health help readers gain insights into the biggest challenges that face home health agencies….
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Category: KLAS Research
A First Look at CMS Payer Interoperability – Klas Blog
A First Look at CMS Payer Interoperability A new payer interoperability market emerged after CMS announced a mandate on secure patient data exchange, and began enforcing it in July of 2021. Learn more about…
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Credentialing: A Crucial Part of the Healthcare Conversation – Klas Blog
Credentialing: A Crucial Part of the Healthcare Conversation KLAS’ current credentialing report focuses on the components of credentialing software that most impact efficiency and highlights which vendors are doing well in that regard….
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2023 Best in KLAS – Global Software – Klas Blog
2023 Best in KLAS – Global Software The Best in KLAS – Global Software report highlights the top performing acute care EMR, PACS, digital pathology, and virtual care vendors in 2022….
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Epic, Impact Advisors, Nordic, Medasource and Chartis Win 2023 Overall Best in KLAS Awards – Klas Blog
Epic, Impact Advisors, Nordic, Medasource and Chartis Win 2023 Overall Best in KLAS Awards The 2023 Best in KLAS – Software and Services report, released today, reports on the top vendors for 2022….
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Arch Collaborative Nursing Guidebook 2022
As the Arch Collaborative has grown, so has the voice of nurses. While past editions of the Arch Collaborative Guidebook primarily represented providers, this is the first to focus exclusively on nursing professionals. Insights come from 35 organizations who (1) surveyed nurses about their EHR experience…
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Exploring EHR Satisfaction by Provider Specialty
KLAS Arch Collaborative Report Exploring EHR Satisfaction by Provider Specialty – Clinician Efficiency and Personalization […]
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Provider Burnout and the EHR Experience
Following the COVID-19 pandemic, healthcare organizations have seen massive provider burnout, which ultimately leads to issues with staff shortages and quality of patient care. What can organizations do to alleviate and prevent provider burnout?
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The Science of Improving the EHR Experience
Since the Arch Collaborative was created in 2017, KLAS has had the opportunity to partner with almost 300 healthcare organizations to measure clinician perceptions of the EHR experience. These measurements represent over 340,000 clinician responses and have revealed key insights about common areas of satisfaction and frustration.
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Key Drivers of Clinician EHR Satisfaction
Since 2017, the Arch Collaborative has used the Net EHR Experience Score (NEES) to measure and benchmark clinicians’ EHR satisfaction. This report breaks down what this score means and how the metrics behind it can help organizations pinpoint ways to improve clinicians’ experience with the EHR…
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