The Arch Collaborative examines many factors in trying to understand an end userâs EHR satisfaction. Some of these factorsâsuch as training or user supportâare the responsibility of the healthcare organization. Someâlike self-directed mastery and…
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Reporting significant benefits, including increased EHR satisfaction and more effective teamwork, four Arch Collaborative organizations have implemented EHR optimization sprintsâ in their ambulatory clinics. Based on pre- and post-intervention surveys from over 400 clinicians…
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Allied health professionals (also often called ancillary care providers) are a group of EHR users that haveâuntil nowâreceived less focus in Arch Collaborative reports. This study shares core findings about this group of users…
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The Arch Collaborativeâs first look at clinician burnout after the start of the COVID-19 pandemic revealed levels of nurse and physician burnout to be only …
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72% of acute care providers in Arch Collaborative research deal with complex work arrangementsâmeaning they work in multiple locations or additional care settings. For reasons ranging from differences in the EHR system and workflows…
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Two years into the COVID-19 pandemic, healthcare organizations in the US are dealing with multiple repercussionsâincluding major staffing shortages. Clinician turnover is high, staffing costs have risen, and even when organizations are able to…
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In 2019, KLAS published …
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In the early days of the Arch Collaborative, clinician feedback revealed three fundamental factors key to EHR satisfaction: (1) strong user mastery, (2) an organization-wide sense of shared ownership, and (3) EHR technology that…
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The various healthcare organizations in the Arch Collaborative differ widely in terms of size, focus, patient demographics, EHR systems, and leadership structures. These differences can affect end usersâ EHR satisfaction, particularly when it comes…
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Clinician perceptions of three key EHR stakeholdersâtheir organization/IT leadership, their EHR vendor, and themselves as end usersâimpact their Net EHR Experience Scoreâ . However, this impact is strongest with the first groupâorganization/IT leadership. A number…
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