Q&A: Thrive Center’s CEO Makes Staffing Shortage Concerns a Top Priority

Q&A: Thrive Center’s CEO Makes Staffing Shortage Concerns a Top Priority

HEALTHTECH: What are the highest-priority issues for senior care organizations in 2023?ROSE: I think it would be workforce and staffing issues, especially in the post-acute area. Unfortunately, because of the COVID-19 pandemic, we saw so many people leave healthcare. Staffing has always been an issue, but it reached critical status during the pandemic. Now, organizations are really trying to recover, so they’re looking for solutions that can augment their workforce and make workflows seamless — not a lot of logins, not a lot of devices, more cloud-based solutions that will really drive efficiency and mobility, because that’s going to be key to a…

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The Importance of Improving Healthcare’s Cyber Resilience

The Importance of Improving Healthcare’s Cyber Resilience

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Healthcare organizations have always needed to be prepared for unexpected events, from natural disasters to pandemic surges. Increasingly, cyberattacks must factor into their response plans, especially as threats grow more sophisticated and coordinated.
Ninety-six percent of executives across industries consider cyber resilience to be highly important to their businesses, according to a 2022 Cisco report. Nearly two-thirds of respondents said they experienced a security incident that affected their resilience, with a majority happening over the past two years.
As cyberattacks continue to make headlines, organizations should think in terms of…

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‘A Mindset Shift’: How Senior Care Communities Adapt to Modern Tech Expectations

‘A Mindset Shift’: How Senior Care Communities Adapt to Modern Tech Expectations

Glen Tibbitts, United Church Homes’ Corporate Director of IT and HIPAA Security Officer, says he’s noticed a “mindset shift” as residents’ expectations change. Photography by Leonardo Carrizo
“Otherwise, you’ll see people with a device that’s still in the box,” he says. “People will tend to engage with technology if they feel they have agency in the process. That’s really important.”
Looking ahead, UCH is piloting a number of clinical and lifestyle technologies, including a smart badge that transcribes the speech of employees and family members for deaf patients.
“It’s all about abundant life and abundant aging,” Tibbitts says. “We want to make the move…

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How Rural Healthcare Systems Can Strengthen Their Resilience

How Rural Healthcare Systems Can Strengthen Their Resilience

Hall and other CalvertHealth leaders knew there was room for improvement, but amid tight budgets and competing priorities, an upgrade seemed too expensive. Instead, CalvertHealth migrated its EHR recovery site to Amazon Web Services.Recovery time is now between two and four hours, Hall says, and CalvertHealth has since conducted two failover tests without anyone noticing.
“To me, it was a no-brainer. I thought, ‘If we don’t do it now, we won’t get to do it again.’ As a stand-alone, rural-based organization, we couldn’t achieve this on our own,” she says. “It was a huge win for us, and the driving piece of…

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‘A Better Long-Term Solution’: How Health Systems Keep Workloads in the Cloud Secure

‘A Better Long-Term Solution’: How Health Systems Keep Workloads in the Cloud Secure

The evaluation process covers ­everything from compatibility to cost and the quality of customer service, but it also includes a comprehensive risk assessment led by the health system’s CISO.“Any vendor we’re potentially going to use must go through that assessment,” Meadows says. “We ask them about everything — their security infrastructure, their policy and procedure management, how they segment their networks — and then, based on their response, we can determine whether they’re a good fit or not.”
Cook Children’s also relies on a third-party system that allows it to check whether a particular vendor has experienced significant security issues in the…

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