Imagine if healthcare technology wasn’t implemented without nurses’ input, but instead was created with them, for them — designed around their expertise, needs and real-world experience.
That’s how Mayo Clinic Chief Nursing Officer Ryannon Frederick…
Johns Hopkins Medicine reduced its call volume by 3% and its operating costs by $1.4 million using a contact center solution from Avaya, giving staff more time to assist patients with complex needs.
Adding Value…
At Geisinger Health System in northeastern Pennsylvania, these interactive screens serve as “family engagement centers” providing information and entertainment, says Vice President of Digital Transformation Rebecca Stametz. Small touches, such as relaxation content and…
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Why Hospitals Must Focus on Cyber Resilience
The utility of thinking along the lines of a minimum viable hospital becomes clear when considering today’s healthcare environment:
Reliance on technology is absolute. Despite the continued focus on training…
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How to Keep Medical and IoT Devices Secure in Healthcare
During the pandemic, many healthcare workloads became remote, and organizations were forced to extend their networks, increasing health systems’ attack surface. Some of the workloads…
It’s a common refrain in hospitals, health systems and other enterprises: As technology increases in popularity and usefulness, the sprawl that ensues makes management and governance more difficult. In that sense, artificial intelligence tools…
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Microsoft Copilot+ PCs — Windows devices equipped with neural processing units (NPUs) — are transforming how healthcare organizations manage diagnostics, documentation and administration.With artificial intelligence (AI) running directly on the device, clinicians can process…
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How Does AI Relate to Healthcare Interoperability?
In a panel on the future of interoperable intelligence, Sarang Deshpande, vice president and chief data and analytics officer at Franciscan Health, said that for the past 10…
The Importance of Change Management for Healthcare IT Adoption
Rasu Shrestha, executive vice president and chief innovation and commercialization officer at Advocate Health, said he believes the role of leadership isn’t to provide certainty, because…
Keeping Humans Centered in the AI Conversation
During a session on redefining the human-AI partnership in healthcare, Matt Troup, solution principal for clinician documentation at Abridge, said that when he worked as a clinician, one…
