| | Description | Scheduling
Patient queue management, consultation details
A Scheduling Module is required to simplify the process by which, staff members schedule patient appointments in any department or facility across the hospital.
The module should allow the recording of detailed patient information, such as referring physicians , treating doctor, urgency level and estimated length of stay.
Furthermore, the module should allow booking of patients requiring multiple treatments, and manage resources efficiently. |
| 1 | | Allow for alternative appointment times | | 2 | | Control the time window in which an appointment can take place | | 3 | | Support online scheduling of appointments for inpatient services | | 4 | | Support online scheduling of appointments for outpatient services | | 5 | | Support hospital scheduling of any patient service for multiple entities (ex: outpatient services, physical therapy , RIS..) | | 6 | | Provide ability to schedule services and resources throughout the hospital regardless of where the service is rendered or where the request was initiated | | 7 | | Support integrated, inter-departmental scheduling to avoid time and service conflicts for different clinical areas across separate entities and facilities | | 8 | | Provide ability to process referrals and authorizations | | 9 | | Support centralized scheduling | | 10 | | Support scheduling from physician offices ( outside the Hospital ) | | 11 | | Allow user to define staff resource availability parameters for scheduling purposes | | 12 | | Allow user to define default time lengths for services or exams | | 13 | | Allow user to define idle times with default service time lengths to account for prep time, staff changes, etc.. | | 14 | | Allow user to define standard wait period between appointments | | 15 | | Allow user to define time periods within the day for specific services to be performed | | 16 | | Allow user to define daily time parameters that first and last exams may be scheduled ( ex: 8:00 to 5:00) by department or resource | | 17 | | Allow user to define default schedule dates for speeding scheduling process | | 18 | | Allow user to define scheduling logic parameters or precautions ( ex: diabetic should not be scheduled at mealtime, ability to block scheduled time ) |
| 19 | | Support scheduling of patient services by room | | 20 | | Support scheduling of patient services by equipment | | 21 | | Support scheduling of patient services by department sub-section or modality | | 22 | | Support scheduling of patient services by staff resource ( ex: therapist , nuclear medical technician) | | 23 | | Provides ability to schedule out-of-service resources | | 24 | | Support scheduling in 15 minute increments | | 25 | | Support scheduling of staff resources in user-defined groups or teams ( ex: pediatrics ) | | 26 | | Support scheduling of staff resources from multiple teams or groups | | 27 | | Support scheduling of staff as a resource from multiple teams | | 28 | | Support ability to confirm availability of resources | | 29 | | Support ability to quantify staffing needs based on schedules | | 30 | | Allow scheduling of multiple services at one time for a single patient | | 31 | | Provide ability to notify user if an appointment is not yet authorized | | 32 | | Support scheduling of services that require multiple resources ( ex: room, equipment, staff) | | 33 | | Support scheduling of patients in groups ( ex: three patients at the same time in the same room with the same therapist ) | | 34 | | Provide ability to schedule walk-in patients | | 35 | | Provide ability to schedule new patients without complete registration ( ex: minimal demographic data set ) | | 36 | | Provide ability to attach free form notes to ‘reason for visit’ codes and indicate the existence of the note ( ex: icon displayed on screen ) | | 37 | | Support ability to enter special instructions into schedules | | 38 | | Provide ability to search for and display next available appointment slots | | 39 | | Provide ability to search for and display open or existing patient appointments when scheduling a patient | | 40 | | Automatically generate best-fit patient schedule for multiple appointments on same day with second best fit / alternative scheduling logic | | 41 | | Support scheduling of recurring or series of appointments ( ex: Physical therapy each Tuesday and Thursday , 11:00 or 10 weeks ) | | 42 | | Support scheduling series visits for a specific number of authorized visits and alerts user that ‘x’ visits remain | | 43 | | Allow scheduling of appointments for any point in the future ( ex: schedule follow up for 6 months or a year in future, not just 4 weeks ) | | 44 | | Support reserving blocks of time for specific purposes, requesting physicians, special appointments, etc.. | | 45 | | Provide ability to block out times in advance that are unavailable for scheduling ( ex: in-services, team meeting, part time schedules ) | | 46 | | Allow changes to schedule without having to re-enter data | | 47 | | Provide ability to limit the number of times a particular procedure can be scheduled for a provider and flag when the limit is reached | | 48 | | Automatically record and store identity of person entering patient appointments and scheduling resources for audit purposes | | 49 | | Provide ability to inquire and view names and reasons for visit for each patient in an over-booked time slot | | 50 | | Provide ability to restrict access to double-booking capability by department | | 51 | | Display warnings with ability to override for double booking of resources | | 52 | | Allow scheduling of exams prior to receipt or entry of physician order | | 53 | | Allow scheduler to override default exam time length for special circumstances | | 54 | | Support cancellation of patient services with entry of reason code for reporting purposes | | 55 | | Provide ability to display schedule in various formats ( ex: daily, weekly, patient name , reason for visit, etc.. ) | | 56 | | Provide ability to display six days of schedules on screen at once | | 57 | | Provide access to and display integrated calendar and on-line phone books within scheduling system | | 58 | | Support ability to communicate by e-mail , fax from within scheduling system | | 59 | | Support ability to send e-mail from within scheduling system | | 60 | | Print chart requests automatically in medical records based on patient service schedule dates | | 61 | | Track appointment statistical information including no shows, cancellation reasons, and user-defined categories for subsequent queries and reporting | | 62 | | Support deleting past schedule data according to user defined parameters | | 63 | | Support user defined report retention period | | 64 | | Provide access to a clear audit trail of scheduling activities for review purposes | | 65 | | Provide ability for physician’s office to view scheduling audit trail noting person scheduling or changing appointments | | 66 | | Support programming logic so that cancellation of the order results in cancellation of the appointment | | 67 | | Support programming logic so that cancellation of the appointment results in cancellation of the order | | 68 | | Provide ability to retain history of scheduling data for past 12 months |
| 69 | | Provide online link to patient’s insurance benefits information regarding covered services and co-payments, and alert if a referral is required | | 70 | | Provide ability to require authorization of insurance before finalizing schedule | | 71 | | Support entry and display of transport requests showing which patients need transport, mode of transport, etc.. | | 72 | | Maintain and provide ability to display and print patient preparation instructions ( ex: diet instructions ) when exam is scheduled |
| 73 | | Support ability to substitute staff, equipment and resources for appointments with system suggesting available backup resources | | 74 | | Ability to monitor and switch resources in an emergency |
| 75 | | Support automatic conflict checking , check for and warn scheduler of conflicting exam or service scheduling | | 76 | | Allow scheduler to override warning of conflicting schedules | | 77 | | Automatically check for and warn user of duplicate exam scheduling , and indicate second best | | 78 | | Automatically check for and warn user of incompatible test conflicts when entering requests for a patient. | | 79 | | Automatically check for and warn of improper exam sequences ( ex: exams using barium do not conflict with other exams ) | | 80 | | Allow user to define system parameters for improper exam sequences that generate warnings | | 81 | | Support schedule templates and rules-based logic for scheduling alerts | | 82 | | Automatically check for and warn scheduler if physician has suspended privileges | | 83 | | Allow scheduling more than one patient ( ex: double-booking, overbooking ) for a time slot by authorized user |
| 84 | | Support online search for patient data by name and phonetic search | | 85 | | Support inquiry and display of patient schedules by patient name | | 86 | | Support inquiry and display of patient schedules by room | | 87 | | Support inquiry and display of patient schedules by procedure | | 88 | | Support inquiry and display of patient schedule by staff resource | | 89 | | Support inquiry and display of patient schedules by radiologist or other physician | | 90 | | Support inquiry and display of patient schedules by department | | 91 | | Support inquiry and display of inpatient location ( ex: room , bed ) within scheduling functions | | 92 | | Support inquiry and display of patient clinical information within scheduling functions | | 93 | | Support online graphic displays of all schedules |
| >>> Registration and Booking , Waiting List | | | | 94 | | Allow for entry details for a waiting list | | 95 | | Allow for booking the patient for elective admission | | 96 | | Allow multiple bookings for the same patient on the waiting list | | 97 | | Items to appear on the waiting list :- Patient number | | 98 | | Items to appear on the waiting list :- Social Security Number | | 99 | | Items to appear on the waiting list :- Referring physician | | 100 | | Items to appear on the waiting list :- Attending doctor | | 101 | | Items to appear on the waiting list :- Patient status | | 102 | | Items to appear on the waiting list :- Estimated length of stay | | 103 | | Items to appear on the waiting list :- Diagnostic procedure ( ex: ICD, READ , etc..) | | 104 | | Items to appear on the waiting list :- Cater for canceling a booking | | 105 | | Items to appear on the waiting list :- Display bookings data by physician or unit | | 106 | | Items to appear on the waiting list :- Change status when interfaced with other modules ( ex: inpatient, outpatient ) |
| 107 | | Print daily department schedules for inpatients and outpatients | | 108 | | Print patient schedules for exams and procedures on demand | | 109 | | Print provider schedules on demand | | 110 | | Print schedule for all appointments by time and date | | 111 | | Print schedule of appointments by patient name | | 112 | | Print schedule of appointments by physician | | 113 | | Print schedule of appointments by room or any resource | | 114 | | Print schedule of appointments by nursing station | | 115 | | Print transport request slips based on schedule needs ( ex: Trolleys , wheel chair ) | | 116 | | Print notices with patient’s name, date of birth , physician , patient id , and date of procedure | | 117 | | Print transport cards with notices data, equipment required for transport , patient location, condition, and space for comments | | 118 | | Print exam no-show notices | | 119 | | Print ‘no-show’ reports ( ex: patients who miss appointments ) | | 120 | | Print exam cancellation notices | | 121 | | Print exam cancellation summary reports | | 122 | | Print report of all unauthorized appointments by day | | 123 | | Print management reports of services scheduled, completed, cancelled, etc.. by department | | 124 | | Track and report clinical service visit statistics by department | | 125 | | Track and report clinical service visit statistics by department sub-section or modality | | 126 | | Patients on waiting list | | 127 | | Days on list by unit by treating doctor | | 129 | | Actual time of procedure versus planned , with reason |
| 132 | | Support real-time, bi-directional interface to Master Patient Index | | 133 | | Support real-time, bi-directional Admissions, transfers and discharges (ADT) interface to registration system | | 134 | | Provide integration with order communication system and allow a request for schedule from and order request | | 135 | | Operating Room management | | 136 | | Medical record tracking |
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