What Is an Isolated Recovery Environment?
As ransomware evolved, traditional backup and disaster recovery wasn’t enough. We know that ransomware is on the rise, with attacks growing year over year, and we don’t see that…
From open-office plans to hybrid job options, the modern workplace has evolved for more than just a small sector of employees. The ability to work from anywhere has become widely accessible, but it’s not…
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MedStar Washington Hospital Center’s ERAdvisor
Though the waiting room wasn’t overly crowded when I first arrived at about 11 p.m., there was a steady stream of people flowing back and forth through the doors to…
A Smooth Transition to Remote Work for Fairview Health ServicesAt Fairview Health Services, a major modernization initiative helped drive the introduction of remote work and accounts for its continued popularity today. It has also…
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Methodist installed Apple iPad device kiosks in waiting rooms where patients can complete forms onsite. All patients check in digitally by entering their name and date of birth, though paper forms remain available for…
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Imagine if healthcare technology wasn’t implemented without nurses’ input, but instead was created with them, for them — designed around their expertise, needs and real-world experience.
That’s how Mayo Clinic Chief Nursing Officer Ryannon Frederick…
Johns Hopkins Medicine reduced its call volume by 3% and its operating costs by $1.4 million using a contact center solution from Avaya, giving staff more time to assist patients with complex needs.
Adding Value…
At Geisinger Health System in northeastern Pennsylvania, these interactive screens serve as “family engagement centers” providing information and entertainment, says Vice President of Digital Transformation Rebecca Stametz. Small touches, such as relaxation content and…
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Why Hospitals Must Focus on Cyber Resilience
The utility of thinking along the lines of a minimum viable hospital becomes clear when considering today’s healthcare environment:
Reliance on technology is absolute. Despite the continued focus on training…
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How to Keep Medical and IoT Devices Secure in Healthcare
During the pandemic, many healthcare workloads became remote, and organizations were forced to extend their networks, increasing health systems’ attack surface. Some of the workloads…
