Talkdesk’s general manager of healthcare and life sciences, Patty Hayward, discusses the use of ChatGPT, a generative AI tool, in healthcare contact centers. ChatGPT helps improve efficiency and effectiveness by supporting agents in tasks…
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Amazon Web Services (AWS) has launched the AWS Generative AI Innovation Center, a $100 million program aimed at accelerating enterprise innovation. The initiative connects AWS machine learning and artificial intelligence experts with customers and…
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According to a Department of Health and Human Services report, maternal mortality rates in U.S. hospitals have dropped by 57% since 2008. The decline is seen across all racial and ethnic groups, age groups,…
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Elation Health and Zocdoc have partnered to simplify online appointment scheduling for healthcare providers. The collaboration allows Elation’s electronic health records users to integrate with Zocdoc, automatically syncing real-time appointment availability. The tool is…
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The American Medical Association (AMA) has awarded research grants totaling nearly $600,000 to nine healthcare organizations, including Brigham and Women’s, MedStar, UCSF, and Yale School of Medicine, as part of its Electronic Health Record…
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The Jump ARCHES program has awarded $1.2 million in grants to 12 healthcare projects, focusing on data analytics, AI, and predictive modeling. These initiatives aim to improve medical training and healthcare delivery. Combating emergency…
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The House Education and Workforce Subcommittee on Health held a hearing on healthcare competition and transparency. The American Hospital Association (AHA) stated that hospital mergers and acquisitions help lower costs and improve patient access…
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Blue Earth Diagnostics and PETNET Solutions, a Siemens Healthineers Company, have announced the availability of POSLUMA (Flotufolastat F 18) Injection for PET Imaging of Prostate Cancer in the United States. POSLUMA, an optimized PET…
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Cone Health and Guilford County launched North Carolina’s first behavioral health urgent care center, reducing hospital stays, emergency department visits, and health disparities. The Guilford County Behavioral Health Urgent Care Center offers comprehensive services,…
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Remote patient monitoring (RPM) has the potential to address healthcare challenges in rural areas. It enables chronic patients, older individuals, and those recovering from surgeries to monitor their health from home and access virtual…
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